Rosalvin Rodriguez
Bronxville,NY
Summary
Proven organizational and time management skills honed at Jd Pro Services LLC, enhancing client satisfaction. Excelled in roles requiring meticulous data entry and effective telephone communication, significantly contributing to team success and operational excellence. Demonstrated ability to adapt and thrive in fast-paced environments, ensuring accuracy and discretion in all tasks.
Overview
6
6
years of professional experience
Work History
Receptionist
Jd Pro Services Llc
12.2021 - 10.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Answered promptly central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Team Member
White Castle
06.2019 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
Sales Associate
Stop Pain Now Llc
02.2018 - 04.2019
- Organized kiosk to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Bronx Engineering And Technology Academy
The Bronx, NY06-2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Data inputting
- Multi-line telephone operation
- Information protection
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Jd Pro Services Llc
12.2021 - 10.2023
Team Member
White Castle
06.2019 - 11.2021
Sales Associate
Stop Pain Now Llc
02.2018 - 04.2019
High School Diploma -
Bronx Engineering And Technology Academy
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