Rosaly Corporan
Bronx
Summary
Results-driven property management professional with expertise in tenant relations and administrative coordination. Delivers tailored support to students with diverse learning needs while effectively managing multiple responsibilities. Strong organizational skills and attention to detail contribute to a professional and supportive environment.
Overview
10
10
years of professional experience
Work History
Special Education Paraprofessional
NYC Department of Education
Bronx
12.2020 - Current
- Delivered one-on-one and small-group support to students with diverse learning needs, enhancing their engagement and comprehension in alignment with Individualized Education Programs (IEPs).
- Facilitated student engagement during lessons through reinforcement of instructions and active encouragement of participation, fostering a positive learning atmosphere.
- Supported students in developing academic, social, and behavioral skills in an inclusive classroom environment.
- Collaborated with teachers and support staff to monitor student progress and maintain a supportive learning environment.
- Assisted teachers in delivering instructional activities and adapting lesson materials to support student comprehension.
- Supported classroom management and transitions, contributing to a structured and safe learning environment that promotes student success.
Customer Service Coordinator
Eastchester Heights
Bronx
02.2019 - Current
- Handled phone calls, emails, and appointment scheduling to streamline communication and improve service response times
- Assisted tenants with maintenance issues and service requests, enhancing tenant satisfaction
- Coordinated with vendors to ensure timely resolution of issues
- Organized and maintained tenant files and documentation to ensure easy access and compliance
Customer Service Coordinator
C&C Apartment Management LLC
Bronx
02.2017 - 03.2018
- Managed tenant relations, inquiries, and complaints, enhancing tenant satisfaction
- Maintained leases, files, and tenant records using Yardi Voyager
- Coordinated maintenance requests and scheduled vendor repairs to ensure timely resolutions
- Assisted property managers with building portfolios and daily operations
- Processed rent and CVR payments; scheduled recertification appointments
- Supported rent collection through proactive follow-ups and effective tenant communication
- Tracked comparable rental units and occupancy records
Receptionist / Administrative Support
Tribeca Hair Studio
New York
10.2015 - 11.2016
- Managed appointments and front-desk operations
- Supported daily administrative and operational tasks
- Processed purchase orders and maintained records
Education
Associate of Arts - Communications
Borough of Manhattan Community College
01-2016
High School Diploma -
Repertory Company High School
New York, NY01-2012
Skills
Core Skills
Educational Support
- Classroom Assistance
- One-on-One Student Support
- Behavioral Support
- Teacher collaboration
- Property management
Tenant relations
- Lease administration
- Rent processing
Maintenance Coordination
- Vendor Relations
- Yardi Voyager
- Microsoft Office: Word, Excel, Outlook
- Organizational skills
- Attention to Detail
Problem Solving
- Time management
- Professional Communication
- Recordkeeping
- Technical knowledge
- Patience and Empathy
Personal Information
Work Permit: Authorized to work in the U.S. for any employer
Timeline
Special Education Paraprofessional
NYC Department of Education
12.2020 - Current
Customer Service Coordinator
Eastchester Heights
02.2019 - Current
Customer Service Coordinator
C&C Apartment Management LLC
02.2017 - 03.2018
Receptionist / Administrative Support
Tribeca Hair Studio
10.2015 - 11.2016
Associate of Arts - Communications
Borough of Manhattan Community College
High School Diploma -
Repertory Company High School