Rosalyn Navarro
Chicago
Summary
Dedicated and customer focused barista with 3 plus years experience in delivering exceptional service in fast paced cafe environments. Skilled in crafting high quality espresso beverages, maintaining a clean and organized workplace, and ensuring a positive customer experience. Adept at multitasking, working efficiently under pressure, and handling Customer inquiries with a friendly, approachable demeanor. Proven track record of building customer loyalty, exceeding sales targets, and fostering a collaborative team environment. Passionate. About coffee culture and committed to delivering top notch service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Cal's Corner
08.2023 - 11.2024
- Greet guests and ensuring a positive experience
- Crafting high quality variety of coffee and matcha beverages following company recipes and standard
- Keeping cafe clean, presentable for guest. as well as up to standard and according to safety and health standards.
- Operate expresso machine, grinders blenders, and other coffee machinery in a safe manner.
- Monitoring stock levels, restock of supplies
- Work effectively with colleagues to ensure smooth store operations.
Server
Kizuki Ramen & Izakaya
11.2022 - 07.2023
- Greeting guests & creating lasting relationships for the business
- Maintaining a clean environment by ensuring tables are clean and all requests are met with exceptional service
- Providing guest with service promptly and ensuring guest are informed on specials and menu items
- Ensuring guest satisfaction and the return of customers by being enthusiastic and personable
Barista
Starbucks
12.2022 - 04.2023
- Pleasantly interacted with customers promoting positive environment
- Created wide variety of caffeinated drinks , consistently providing positive customer service
- Cleaned counters, coffee machines, utensils and seating areas daily
- Controlled high volume times with quick, efficient service
Education
Associate Of Applied Arts - Applied Arts
Wilbur Wright College
Chicago, IL06.2025
Skills
- Barista Experience
- Serving Experience
- Food handling
- Restaurant experience
- Hospitality
- Customer service
- Cash register
- Serving
- Communication skills
- Sales
- Coffee Experience
- POS
- Guest services
- Host/Hostess
- Upselling
- Cleaning Experience
- Microsoft Office
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
Timeline
Barista/Cashier
Cal's Corner
08.2023 - 11.2024
Barista
Starbucks
12.2022 - 04.2023
Server
Kizuki Ramen & Izakaya
11.2022 - 07.2023
Associate Of Applied Arts - Applied Arts
Wilbur Wright College
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