Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Rosa M. SACHUN GALARZA

Columbus,NE

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Dynamic professional with a record of excelling in customer service and complaint resolution. Adept at leveraging POS systems to enhance transaction efficiency. Successfully increased customer satisfaction by 20% through strategic communication and time management. Skilled in visual merchandising, driving brand engagement, and sales growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

waitress

MEXICAN RESTAURANT EL MEZCAL
Columbus, Nebraska
04.2024 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Took food and drink orders accurately from customers.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Processed payments accurately using cash registers or POS systems.

Cashier Assistant

Tommy Hilfiger
LIMA, PERU , PERU
11.2021 - 09.2023
  • Working under pressure.
  • Processed transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained organized and visually appealing merchandise displays.
  • Issued receipts, refunds, credits or change due to customers.
  • Interacted politely with customers to promote quality service during checkout.
  • Resolved customer complaints regarding sales and service.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.

SUPPORT OF VISUAL Merchandising

CASINELLI
LIMA, PERU, PERU
05.2020 - 12.2020
  • Developed visual merchandising strategies for seasonal product launches.
  • Collaborated with marketing to create cohesive brand displays.
  • Trained staff on visual presentation standards and best practices.
  • Oversaw inventory management for visual merchandising materials.
  • Designed and implemented window displays to attract customer attention.
  • Created innovative window displays that increased customer engagement.
  • Assisted in designing floor plans for new stores or remodels as needed.
  • Monitored competitor's activities related to visual merchandising initiatives.

Education

GED -

SENCICO - DISEÑO DE INTERIORES
PERU
12-2023

Some College (No Degree) - ARQUITECTURA Y DISEÑO DE INTERIORES

UNIVERSIDAD PRIVADA DEL NORTE - ARQUITECTURA
PERU

High School Diploma -

TRILCE
CALLAO, PERU
12-2009

Skills

  • Customer service
  • Order processing
  • POS systems
  • Menu knowledge
  • Payment handling
  • Time management
  • Complaint resolution

Certification

  • DRIVER LICENSE
  • READING OF FLOOR PLANS AND LAYOUT

Languages

Spanish
Native/ Bilingual
English
Elementary

Affiliations

  • I am an active person starting my day with a daily workout, with the ability of empathy and responsibility.

Timeline

waitress

MEXICAN RESTAURANT EL MEZCAL
04.2024 - Current

Cashier Assistant

Tommy Hilfiger
11.2021 - 09.2023

SUPPORT OF VISUAL Merchandising

CASINELLI
05.2020 - 12.2020

GED -

SENCICO - DISEÑO DE INTERIORES

Some College (No Degree) - ARQUITECTURA Y DISEÑO DE INTERIORES

UNIVERSIDAD PRIVADA DEL NORTE - ARQUITECTURA

High School Diploma -

TRILCE

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