Rosa Maria Gonzalez

• Executed billing tasks and recorded information in company databases.
• Verified accuracy of billing data and corrected discrepancies.
• Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
• Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Supervised daily operations in a fast-paced poultry processing plant, ensuring compliance with safety, quality, and USDA regulations.
• Led and trained a team of [25] employees to meet production goals, maintain efficiency, and reduce downtime
• Maintained accurate production reports and communicated with management to resolve issues and optimize schedules.
• Supported cross-department collaboration between packaging, quality control, and maintenance to keep operations running smoothly.

• Monitored production processes to ensure quality, consistency, and compliance with USDA and company standards.
• Inspected products and equipment, documenting deviations and reporting issues to supervisors for corrective action
• Assisted in training team members on proper handling, sanitation, and line procedures.
• Supported production leads by coordinating workflow and ensuring targets were met.
• Maintained detailed records of output, downtime, and quality checks for continuous improvement.

• Assisted in the creation of compelling sales presentations, contributing to successful negotiations with key retail partners.
• Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
• Increased sales performance by implementing targeted marketing strategies and optimizing retail floor layouts.
• Supervised installation of custom fixtures and signage within retail spaces to enhance product presentation opportunities.
• Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
• Delivered personalized solutions by identifying customer needs and recommending appropriate products or services
• Processed payments, handled returns, and maintained accurate

transaction records.

• Provided technical support for devices, troubleshooting issues to improve customer satisfaction.

• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Addressed and resolved customer complaints in polite and professional manner.
• Assisted with inventory counts and stocking of merchandise.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Took customer orders accurately and provided prompt, friendly service.
• Operated cash register, processed payments, and maintained a clean, organized work area.