Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosana Herrera

Arlington

Summary

Dynamic and results-oriented Customer Service Representative with a proven track record at Logo Factory. Excelled in active listening and critical thinking, enhancing customer satisfaction. Proficient in data entry and bilingual communication, significantly improving service efficiency. Achieved an increase in positive customer feedback through exceptional service and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Logo Factory
04.2014 - 09.2020

Education

Finance

The University of Texas At Arlington
Arlington, TX
12.2012

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Customer Service Representative

Logo Factory
04.2014 - 09.2020

Finance

The University of Texas At Arlington
Rosana Herrera