Rosangel Rodriguez
Center Valley,PA
Summary
Orderly and committed manager/administrative assistant offering four years of solid skills in customer relations and resilience to handle challenges of fast-paced professional environments. Organized professional known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and a self-motivated personality. Comfortable working alone or with teams to accomplish any work that needs to be done.
Overview
6
6
years of professional experience
Work History
Hairstylist
Mirror Beauty Studio
Center Valley, PA
08.2023 - Current
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Assisted other stylists with busy periods in the salon.
- Operated cash registers to receive payments from patrons.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Updated and maintained customer information records and beauty services provided.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Tracked inventory of supplies used for styling services.
- Educated clients on proper home hair care maintenance techniques.
- Colored, cut and installed extensions according to style photos and client specifications.
- Greeted customers, answered phones and booked appointments.
- Pre-booked future appointments to increase repeat business.
- Participated in team discussions regarding marketing strategies for the salon.
Manager/Administrative Assistant
Allentown-Bethlehem Pediatric Dental Associates
Bethlehem, PA
06.2019 - Current
- OSHA Coordinator
- Keep all documents for employees organized
- Making appointments for patients in both dental and surgical offices
- Keep employee work schedule updated
- Create and update office forms
- Email Coordinator
- Answer and make calls to patients and insurances
- Collect billing payments
- Work with Microsoft Office applications and Google Suites
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints
- Managed inventory levels to meet demand without overstocking, reducing waste
- Trained employees on additional job positions to maintain coverage of roles.
Education
License - Cosmetology
The Beauty Institute
Whitehall, PA09-2022
Mass Communications - Telecommunications
Bloomsburg University of Pennsylvania
Bloomsburg11.2020
Spanish Language - Spanish Language and Culture
Bloomsburg University Of Pennsylvania
Bloomsburg11.2020
Skills
- Microsoft Applications
- Inventory management
- Verbal and written communication
- Organized
- Appointment coordination
- Schedule management
- Detail-orientated
- Work prioritization
- Staff management
- Conflict resolution
- Staff training and development
- Financial management
- PA licensed cosmetologist
- Documentation and reporting
References
Available on request.
Languages
- English
- Spanish
Personal Information
- Date of Birth: 04/08/98
- Gender: Female
Timeline
Hairstylist
Mirror Beauty Studio
08.2023 - Current
Manager/Administrative Assistant
Allentown-Bethlehem Pediatric Dental Associates
06.2019 - Current
License - Cosmetology
The Beauty Institute
Mass Communications - Telecommunications
Bloomsburg University of Pennsylvania
Spanish Language - Spanish Language and Culture
Bloomsburg University Of Pennsylvania