Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosanne Ortiz

Loveland,CO

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

19
19
years of professional experience

Work History

Data Entry

Robert Half
Longmont, CO
06.2024 - 03.2025
  • Maintained an organized filing system for physical documents related to the entered data
  • Entered and verified data accurately into company database, ensuring data integrity
  • Maintained confidentiality and security of sensitive information by following established protocols
  • Maintained a high level of attention to detail while entering large volumes of complex data
  • Demonstrated excellent organizational skills by efficiently managing files and documents.

Sales Tech/Administrative Assistant

CTAP LLC
Lafayette, CO
09.2023 - 05.2024
  • Create sales order
  • Create freight requests
  • Handle Returns
  • Invoicing
  • Inventory
  • Pricing

Fulfillment Associate

Target
Longmont, CO
05.2022 - 09.2023
  • Stocking
  • Fulfilled orders
  • Shipping
  • Merchandising
  • Back stocking
  • Cashier

Shipping Clerk/Account Receivable

Assenmacher Specialty Tools Inc
Boulder, CO
10.2015 - 04.2021
  • Shipping, labeling, assembling tools, inventory, filling.
  • Data entry, cash entry, deposits.
  • Reviewed account discrepancies and resolved billing issues with customers promptly.
  • Reconciled monthly statements to ensure alignment between accounts receivable and financial reports.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Reconciled daily cash receipts with bank deposits.
  • Processed posting and reconciling payments and addressed aged receivables.

Assembler/Production

Longmont, CO
12.2013 - 04.2014
  • Download software
  • Packaging, shipping, labeling product
  • Data entry

Dental Receptionist

Comfort
Louisville, CO
02.2013 - 06.2013
  • Verify Insurances
  • Schedule appointments, answers phones, data entry
  • Made charts
  • Reminder calls

Customer Service

Breeze Thru Customer Service
Longmont, CO
10.2012 - 02.2013
  • Customer Service
  • Detailing cars
  • Loading vehicles
  • Assisted at pay stations

Administrative Tech

Gastroenterology of the Rockies
Louisville, CO
05.2008 - 10.2011
  • Made charts, answered phones, prepped patient.
  • Collected Co pays, scheduled appointments, data entry
  • Process documents, maintain accurate files.

Customer Service Representative

Marshalls
Longmont, CO
08.2006 - 01.2008
  • Check out returns, cash handling
  • Help direct customers with questions
  • Provide great customer service

Education

High School Diploma -

Boulder Preparatory High School
05-2004

Skills

  • Bi-lingual (English / Spanish)
  • MS Word
  • Excel
  • PowerPoint
  • Outlook
  • Customer Service
  • Data entry
  • Deposits
  • Aging reports
  • Cash applications
  • Collections
  • Invoicing
  • Accounts receivable
  • Data entry software mastery

Timeline

Data Entry

Robert Half
06.2024 - 03.2025

Sales Tech/Administrative Assistant

CTAP LLC
09.2023 - 05.2024

Fulfillment Associate

Target
05.2022 - 09.2023

Shipping Clerk/Account Receivable

Assenmacher Specialty Tools Inc
10.2015 - 04.2021

Assembler/Production

12.2013 - 04.2014

Dental Receptionist

Comfort
02.2013 - 06.2013

Customer Service

Breeze Thru Customer Service
10.2012 - 02.2013

Administrative Tech

Gastroenterology of the Rockies
05.2008 - 10.2011

Customer Service Representative

Marshalls
08.2006 - 01.2008

High School Diploma -

Boulder Preparatory High School

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