Summary
Overview
Work History
Education
Skills
Timeline
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Rosanne Pointer

Kansas City,MO

Summary

Dynamic Product Specialist with a proven track record at Illicit Gardens, excelling in client engagement and delivering customer-focused service. Leveraged in-depth product knowledge to enhance satisfaction and resolve inquiries effectively. Recognized for fostering strong relationships and achieving high ratings in customer feedback through innovative solutions and dedicated support.

Overview

29
29
years of professional experience

Work History

Product Specialist

Illicit Gardens
04.2024 - 09.2025
  • Evaluated customer inquiries to deliver prompt solutions and elevate satisfaction.

Long Term Educational Substitute

Odessa R -7 School District
09.2015 - 05.2024
  • Enhanced student focus and participation through behavior monitoring and guidance.
  • Maintained effective communication regarding academic progress with students, parents, and staff.
  • Employed educational technology tools to foster improved teaching methods and interaction.
  • Applied positive reinforcement strategies to ensure students remained on-task.

Choral Music Educator

Fort Osage School District
08.2006 - 05.2012
  • Created and implemented choral curricula that aligned with state music education standards.
  • Led rehearsals focusing on vocal techniques and ensemble skills for diverse student groups.
  • Partnered with faculty to weave music programs into school events and community showcases.
  • Provided regular assessments of student progress, offering feedback to enhance performance quality.
  • Cultivated strong vocal skills through dedicated rehearsals and personalized coaching approaches.
  • Encouraged teamwork among choir members to foster a supportive learning atmosphere.
  • Monitored choral program effectiveness, adjusting strategies to promote student success and enjoyment.
  • Applied innovative vocal techniques to elevate overall choral performance.

Choral Music Educator

Odessa R-7 School District
08.1996 - 05.2006

Directed Choral Music Department, developing daily lesson plans for three choirs.

Implemented sight singing activities and music theory to enhance vocal technique.

Prepared students for public performances and school district events.

Qualified students for District and State music contests, both individually and collectively.

Achieved excellent ratings across all categories in District and State festivals throughout tenure.

Supervised rehearsals of various choral works across multiple genres to ensure diverse musical exposure.

Education

Bachelor of Science - Music Education And Performance

Northwest Missouri State University
Maryville, MO
05.1996

High School Diploma -

Richmond High School
Richmond
05.1982

Skills

    Client engagement skills

    In-depth product knowledge

    Customer-focused service

Timeline

Product Specialist

Illicit Gardens
04.2024 - 09.2025

Long Term Educational Substitute

Odessa R -7 School District
09.2015 - 05.2024

Choral Music Educator

Fort Osage School District
08.2006 - 05.2012

Choral Music Educator

Odessa R-7 School District
08.1996 - 05.2006

Bachelor of Science - Music Education And Performance

Northwest Missouri State University

High School Diploma -

Richmond High School
Rosanne Pointer