ROSANTE B. CAHILO
Cambridge
Summary
Versatile Information Technology Business Analyst with a solid background in business requirements gathering, system analysis, and software testing. Exhibit strong critical thinking skills, combined with an ability to develop innovative solutions for operational efficiency. Demonstrated success in bridging the gap between technical teams and business stakeholders, resulting in improved productivity and streamlined processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Business Analyst| Product
Nextbank
Bonifacio Global City
07.2022 - 09.2022
- Translated complex client requirements into detailed, well-structured user stories.
- Facilitated requirements gathering sessions with internal and external stakeholders.
- Collaborated with developers to refine requirements and ensure alignment with business goals.
- Managed the product backlog and prioritized deliverables based on business value.
- Performed SQL queries to support data validation and analysis.
- Conducted user acceptance testing (UAT) to ensure solution quality and alignment with client needs.
IT Business Analyst
RedCore Solutions/Singlife
Bonifacio Global City
03.2021 - 04.2022
- Acted as the liaison between business units and tech teams, ensuring accurate translation of business requirements.
- Led requirement elicitation, documentation, and estimation for small-to-medium-scale enhancements.
- Ensured timely communication and collaboration across stakeholders.
- Supported testing efforts and validated small enhancements prior to production release.
IT Business Analyst Consultant
Metrobank
Bonifacio Global City
07.2020 - 02.2021
- Authored BRDs and FSDs for system enhancements and new features.
- Supported UAT by creating test scripts and validating against business requirements.
- Facilitated training sessions for end-users after system go-live.
- Provided daily project updates and coordinated resolutions for reported issues.
Senior IT Business Systems Analyst
QBE GSSC Insurance Group
Bonifacio Global City
10.2016 - 05.2020
- Led the IT BA team and supported Agile transformation efforts.
- Owned end-to-end requirement lifecycle: gathering, documentation (BRDs, FSDs), backlog management, and solution testing.
- Engaged with global stakeholders across regions to define product scope.
- Authored system manuals and trained end-users and new analysts.
- Spearheaded initiatives to standardize Agile practices (e.g., Story Wall) and implemented BA training plans.
- Recognized as the project’s most valuable lead during a major Core Banking System Conversion.
Business Analyst II
SANDSTONE TECHNOLOGY PHIL., INC.
Legaspi Village
10.2015 - 09.2016
- Conducted gap analysis to align client configurations with product updates.
- Collaborated with Australian bank clients (e.g., MyState) to refine loan origination workflows (Lendfast).
- Created functional documents, estimated efforts, and tracked work via JIRA.
- Supported production issue resolution and triage sessions with PMs and developers.
- Initiated monthly BA team brainstorming sessions to improve escalation, documentation, and analysis processes.
- Provided internal training on lending modules and helped increase domain expertise across the team.
Business Analyst-I
BANK OF MAKATI INCORPORATED
Brgy. San Isidro
06.2011 - 09.2014
- Authored comprehensive Business Systems Proposal documents to guide project planning and execution.
- Collaborated directly with clients to gather requirements, design solutions, and report progress.
- Acted as the liaison between clients and technical teams to bridge domain knowledge gaps and translate business needs into actionable project plans.
- Coordinated with development teams to analyze change requests, prioritize bug fixes, and implement necessary system updates.
- Conducted system testing and prepared detailed test scripts to validate new applications and software enhancements, ensuring alignment with design specifications.
- Delivered training sessions and created user manuals to support successful adoption of newly deployed systems.
- Provided ongoing support by addressing and resolving production issues based on severity and urgency, maintaining system reliability and user satisfaction.
Education
Bachelor of Science - Business Administration And Management
Negros Oriental State University
Philippines01-2011
Skills
- User story creation
- Requirements gathering
- Project backlog management
- Functional specifications
- Stakeholder communication
- Agile methodology
- Problem solving
- Training delivery
- Time management
- Change management
- Business process modeling
- User acceptance testing
- Business intelligence
- Use case analysis
- Gap analysis
- Stakeholder management
- Support documentation
- Test planning and documentation
Certification
- Agile Project Management with Scrum, Yondu Inc. – April 6–7, 2017
- System Analysis and Design Training, Mapúa IT Center – May 4 to June 1, 2013 (Saturdays)
- Visayas Students Business Conference 2011, Silliman University – Participant
- Academic & Co-Curricular Excellence Award, Dumaguete City, Philippines – School Year 2010–2011
Accomplishments
- Magna Cum Laude – 2011
- Presidential Academic Awardee – 2011
- Dean’s List Awardee – 2007
- Most Outstanding Award, YMCA – 2010–2011
- Most Outstanding BA – IT Delivery, GSSC League of Legends – Date not specified
- QBE Nova Award, Q4 2018
- QBE Aquila Award, Q1 2019
- Youngest Officer, BMI – 2013
- Most Recognized Lead, Core Banking System Conversion Project – 2012–2013
Timeline
IT Business Analyst| Product
Nextbank
07.2022 - 09.2022
IT Business Analyst
RedCore Solutions/Singlife
03.2021 - 04.2022
IT Business Analyst Consultant
Metrobank
07.2020 - 02.2021
Senior IT Business Systems Analyst
QBE GSSC Insurance Group
10.2016 - 05.2020
Business Analyst II
SANDSTONE TECHNOLOGY PHIL., INC.
10.2015 - 09.2016
Business Analyst-I
BANK OF MAKATI INCORPORATED
06.2011 - 09.2014
Bachelor of Science - Business Administration And Management
Negros Oriental State University
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