ROSARIA JANO
Chesapeake,VA
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, Genesis, AHLTA, CHCS and EHR systems. Skilled in organizing paperwork, maintaining and updating patient records and direct patient care. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Refractive Surgical Coordinator
Naval Medical Center Portsmouth - United States Navy
04.2022 - Current
- Oversee department's wait list. Maintain and update wait list with patient information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Educate all patients with pre and post operative care instructions using Naval Medical Center Portsmouth’s policy
- Update and maintain optical medical records for all patients seen at NMCP Refractive Surgery Eye Clinic
- Coordinated with facilities to set up surgeries for 5 refractive surgeons.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Immunizations Technician
Naval Medical Center Portsmouth
11.2020 - 04.2022
- Screened all patients and safely administered influenza, Covid-19, Hepatitis, Tetanus vaccinations, providing education to patients on vaccines, dosage, indications, precautions, contraindications and potential side effects.
- Maintained safe and sterile environment for optimum patient treatment.
- Completed screening questions with patients following CDC guidelines.
- Verified and updated patient immunization records.
- Monitored all patients after vaccine administration for negative reaction to vaccine(s).
Sports Medicine Administrative Assistant
Marine Corps Recruit Depot San Diego
09.2019 - 11.2020
- Assisted physical therapists and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
- Coordinated referrals for patients for continuous outpatient care with Naval Medical Center San Diego
- Maintained and updated patient records for accurate, current medical histories.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Communicated with physicians to provide updates on patient care.
- Monitored patient progress and reported changes to physical therapist.
Womens' Health Hospital Corpsman
Naval Medical Center San Diego
07.2018 - 08.2019
- Supported medical staff in providing patient care in high-demand hospital environment.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
Education
Associate of Science - Health Science
American Public University System
Charles Town, WV10.2023
High School Diploma -
Highland High School
Bakersfield, CA06.2017
Skills
- Excellent Communication
- Medical Terminology
- Monitoring Vital Signs
- Direct Patient Care
- Patient Education
- Updating Medical Records
Certification
Certified BLS Instructor
Timeline
Refractive Surgical Coordinator
Naval Medical Center Portsmouth - United States Navy
04.2022 - Current
Immunizations Technician
Naval Medical Center Portsmouth
11.2020 - 04.2022
Sports Medicine Administrative Assistant
Marine Corps Recruit Depot San Diego
09.2019 - 11.2020
Womens' Health Hospital Corpsman
Naval Medical Center San Diego
07.2018 - 08.2019
Associate of Science - Health Science
American Public University System
High School Diploma -
Highland High School