Rosario Columbia
Naples,FL
Summary
Overview
9
9
years of professional experience
1
1
Certification
Work History
Public Insurance Adjuster
All Service Adjusting
11.2023 - Current
- Negotiated fair settlements with claimants by effectively communicating the basis for decisions and collaborating on agreeable terms.
- Facilitated communication between parties involved in claims disputes, mediating conflicts to reach mutually beneficial resolutions.
- Supported legal teams in preparing case files for litigation when necessary, providing expert insight into claim details and documentation requirements.
Business Development Coordinator
Tamiami Hyundai
11.2022 - 05.2023
- Generated new business with marketing initiatives and strategic plans
- Boosted revenue by bringing in and cementing relationship with new clients and optimizing servicing of existing customer accounts
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Warm-call, cold called over 75 leads per day
Customer Service Collector
Wyndham Destinations Travel + Leisure Co.
03.2022 - 06.2022
- Located customers with overdue accounts and solicited payment compliance with fair debt collection practices
- Processed debtor payments and updated accounts to reflect new balance
Barista Trainer
Starbucks
03.2016 - 04.2022
- Trained new employees
- Multi-tasked through a fast-paces working environment
- Trained new-coming employees
Education
Bachelor of Science - Human Communication
University of Central Florida
Orlando, Florida12.2019
Associate of Arts Degree -
Valencia College
Orlando, Florida06.2017
Skills
- Can operate claim wizard and write up client estimates on Xactimate
- Quick learner on company CRM's
- Maintained in several different working environments, including but not limited to sales, customer service and food-industry jobs
- Punctual, well-spoken and detail oriented
Certification
- 620 License - November 2023
Timeline
Public Insurance Adjuster
All Service Adjusting
11.2023 - Current
Business Development Coordinator
Tamiami Hyundai
11.2022 - 05.2023
Customer Service Collector
Wyndham Destinations Travel + Leisure Co.
03.2022 - 06.2022
Barista Trainer
Starbucks
03.2016 - 04.2022
Associate of Arts Degree -
Valencia College
- 620 License - November 2023
Bachelor of Science - Human Communication
University of Central Florida
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