Rosario Morales

Bartender

Roadhouse Cinema

07.2022 - 12.2024

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.