Rosario Riojas
American Bank
CORPUSCHRISTI,TX
2
Languages
11
years of professional experience
I have not worked professionally with children; however, I understand the responsibility, patience, and care required for this position. Throughout my career, I have worked in customer service across various industries, which has helped me develop strong communication skills and the ability to understand and respond effectively to the needs of others. I am confident that these skills, along with my willingness to learn and my caring nature, would allow me to be successful in this position.
Work History
Bank Teller
1 Year- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and product information.
- Maintained cash drawer balance through meticulous daily reconciliation.
- Promoted bank services to enhance customer engagement and satisfaction.
- Resolved customer issues promptly, ensuring positive service experiences.
Assistant Manager
3 Years 8 Months- Developed and implemented training programs for staff to enhance customer service skills.
- Facilitated team meetings, fostering collaboration and aligning goals across departments.
- Managed appointment scheduling system, optimizing client bookings to reduce wait times.
- Analyzed client feedback to identify service improvement opportunities and implement changes.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Evaluated employee performance, providing constructive feedback to support professional development.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Associate
6 Years 4 Months- Provided exceptional customer service, assisting customers with product selection and inquiries.
- Executed visual merchandising strategies to enhance product displays and attract customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained accurate inventory levels through diligent stock management and regular audits.
Education
High School Diploma
- Accounting
Skills
Effective communication
Calm and patient demeanor
Complex Problem-solving
CPR and first aid
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bank Teller
American Bank
03.2024 - 03.2025Read More
Assistant Manager
Oceana Luxe Medspa
06.2020 - 02.2024Read More
Store Associate
James Avery Artisan Jewelry
02.2014 - 06.2020Read More
Texas A&M University, Corpus Christi, TX US
from Accounting
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Mary Carroll High School
High School Diploma
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