Rosario Young
Riegelwood,NC
Summary
I’m a result-oriented individual with a passion for learning and innovation. I’m good at having creativity to solve problems and have solutions in fast-paced environments. I train new employees and also help them deliver high results and exceed there goals.
Overview
2
2
years of professional experience
Work History
Clinique Consultant
Belk
Wilmington, NC, NC
09.2023 - Current
- Encourage and assist customers in signing up for store cards.
- Build close, trusting relationships with clients to enhance customer loyalty.
- Accurately recommend products tailored to clients' specific needs.
- Collaborate with team members to ensure collective success in meeting goals and making sure everyone is comfortable.
- Demonstrate extensive product knowledge and mastery to effectively inform clients.
- Utilize strong retail experience to enhance customer interactions and drive sales.
- Plan events/promotions, make giveaways, come up with new ideas to keep traffic high and goals met.
- Train new coworkers and help there mastery with product
- Help around the store to ensure everyone is running smoothly.
- Worked in a commissions based environment and constantly exceeded my sales goals and encouraged others to do the same around me.
Ambassador
Micheals Craft Store
Wilmington , NC
12.2022 - 08.2023
- Attended various forums, seminars, workshops and official functions on behalf of the Ambassador.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Responsible to complete merchandise recover and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Education
Laney High School
Wilmington, NC06.2024
Skills
- Social Media Management
- Product Knowledge
- Brand Awareness
- Customer Education
- Sales and Marketing
- Demonstrations
- Product Recommendations
- Customer Service
- Web Content Creation
- Problem-Solving
- Detail-Oriented
- Verbal and Written Communication
- Beauty transformations
- Eyebrow Shaping
- Makeovers
- Makeup Application
- Customer consulting
- Client Consultations
- Detail-orientated
- Sales and Upselling
- Client Relationship Building
- Product Promotion
Timeline
Clinique Consultant
Belk
09.2023 - Current
Ambassador
Micheals Craft Store
12.2022 - 08.2023
Laney High School