Rosaura Castro
Homestead,FL
Summary
Personable Retail Assistant with many years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers, and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Retail Worker
abarote
Mexico, Queretaro
02.2000 - 11.2024
- Bagged or packaged purchases and wrapped gifts.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Prepared merchandise for purchase or rental.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
La Noria Cd Fernandez
San Luis Potosi Mx06-1995
Skills
- Customer service
- Store cleaning
- Stock replenishment
- Patience and empathy
- Merchandising expertise
- Customer assistance
- Product demonstrations
Languages
Spanish
Professional
References
References available upon request.
Timeline
Retail Worker
abarote
02.2000 - 11.2024
High School Diploma -
La Noria Cd Fernandez
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