Rosayna Vazquez
Snellville,GA
Summary
Experienced with assessing financial risk and evaluating insurance applications. Utilizing analytical skills and industry knowledge to make informed underwriting decisions that contribute to the overall success of the organization. Known for maintaining compliance with regulatory standards and fostering positive client relationships. Seeking a position with a company that will effectively utilize experience and achievements.
Overview
17
17
years of professional experience
Work History
Spanish Interpreter
Encore Transportation & Language Services
05.2019 - Current
- Provide interpreting services Spanish to English as an independent contractor in medical Field
- Perform duties in a courteous and professional manner
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
Bilingual Underwriter Clerk
American Century Casualty Company Insurance
05.2013 - 05.2015
- Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications
- Assisting agents and insureds with reinstatement, billing and underwriting questions, process payment and make outbound calls to clients and agents regarding policy status
- Answer customer calls in a courteous and professional manner
- Handling of 75+ calls per day
Customer Service Representative
Cornerstone Insurance & Financial Services, Inc.
03.2013 - 05.2013
- Understands and explains Commercial Policy, Personal Line, coverage, billing and eligibility provisions related to unique circumstances
- Responsible for Commercial Lines and Personal Line service activities requiring extensive client contact, including answering questions regarding coverages, endorsements, renewals and certificates of insurance
Underwriter
Georgia Mutual Insurance
12.2007 - 03.2011
- Reviews new and renewal business submission to determine if they meet underwriting criteria
- Decide on appropriate endorsement request and process within authority
- Communicate with external customers and agents
- Develops and maintains agency and/or broker relationships
- Performs other essential duties as assigned
Education
Accounting Degree -
08.2024
Skills
- Interpersonal communication
- Verbal communication
- Relationship building
- Organizational skills
- Adaptability and flexibility
- Multitasking
- Problem-solving abilities
References
Reference available upon request.
Timeline
Spanish Interpreter - Encore Transportation & Language Services
05.2019 - Current
Bilingual Underwriter Clerk - American Century Casualty Company Insurance
05.2013 - 05.2015
Customer Service Representative - Cornerstone Insurance & Financial Services, Inc.
03.2013 - 05.2013
Underwriter - Georgia Mutual Insurance
12.2007 - 03.2011
Gwinnett Tech - Accounting Degree,
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