Rose BRECKOW
tacoma
Summary
With over eight years of experience in the customer service industry, I am a highly motivated and compassionate professional skilled in honing interpersonal communications and providing exceptional customer service. A strong focus on teamwork ensures smooth operations and efficient meeting of customer needs. Adaptable and reliable, I excel in fast-paced environments. I have expertise in customer service, hands on tasking, and inventory management, all delivered with a friendly and approachable demeanor.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
01.2023 - Current
- Served and customized handcrafted beverages
- Ability to work swiftly and under pressure
- Ability to communicate with coworkers effectively and manage customer needs
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Server
Millhouse and the Blind Pig
01.2023 - 09.2023
- Knowledge of the menu and dietary restrictions
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Bartender/Server
Basecamp Books and Bites
12.2020 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash-handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Representative
Sweet Alchemy Ice Creamery
01.2018 - 01.2019
- Trusted to onboard and manage new trainees
- Collaborated and assisted In the optimization of employee scheduling for greater efficiency
- Co-managed social media platforms - Improving brand recognition
- Revamped company policy for greater job clarity
- Managed the company booth at local farmers markets
Education
AA-DTA -
Shoreline Community College
01.2019
High School Diploma -
Ballard High School
Seattle, WA06-2016
Skills
- Microsoft Office Proficiency
- Strong Communication Skills
- Self-motivated professional
- Collaborative Team Member
- Detail-oriented
- Multitasking Proficiency
- Management experience
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Starbucks
01.2023 - Current
Server
Millhouse and the Blind Pig
01.2023 - 09.2023
Bartender/Server
Basecamp Books and Bites
12.2020 - 01.2022
Customer Service Representative
Sweet Alchemy Ice Creamery
01.2018 - 01.2019
AA-DTA -
Shoreline Community College
High School Diploma -
Ballard High School
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