Rose Buford
Abbeville,LA
Summary
Responsible and motivated Employee ready to apply strong abilities in the workplace. Offers excellent work experience, ability to handle challenges quickly, and excellent time management skills. Great at problem solving. Ambitious and focused. Organized and consistent.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator
Blessed By Grace Creations & Designs
Abbeville, LA
02.2019 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Organized events such as trade shows or conferences in order to promote brand awareness.
Manager/Cashier
Silver Mart Investors
Kaplan, LA
08.2018 - 06.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Entered time and attendance logs in preparation for payroll.
- Recruited and hired qualified candidates to fill open positions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
Caregiver
Senior Helpers of Abbeville
Abbeville, LA
07.2012 - 07.2018
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
- Maintained detailed records of services performed on clients.
Education
High School Diploma -
Kaplan High School
Kaplan, LA05-2004
Skills
- Personnel Management
- Documentation and Reporting
- Payroll Processing
- Staff Training and Development
- Hiring
- Operations Management
- Relationship Management
Certification
- Louisiana Board Of Ethics - Ethics Training For Public Servants- November 15 2021
Timeline
Owner/Operator
Blessed By Grace Creations & Designs
02.2019 - Current
Manager/Cashier
Silver Mart Investors
08.2018 - 06.2022
Caregiver
Senior Helpers of Abbeville
07.2012 - 07.2018
High School Diploma -
Kaplan High School
- Louisiana Board Of Ethics - Ethics Training For Public Servants- November 15 2021
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