Rose Burriss

• Managed daily operations, hired staff, sales, inventory, and accounting.
• Implemented cost-saving measures while maintaining quality standards
• Developed, trained staff and established processes to streamline workflow.
• Organized and managed office spaces, purchased supplies, to ensured clean and productive work environment.
• Created and maintained organized systems for easy access to records and documents.
• Maintained and followed state and federal guidelines as related to OSHA and Worker's Compensation.
• Planned and implemented routine safety meetings.
• Provided customer service and scheduled meetings with clients
• Planned staff events to promote employee morale.

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• Floral Department Manager gave me the opportunity to make work schedules, inventory and order product for sale. Holidays were especially demanding as related to creating and selling large volumes of seasonal merchandise in a specific time. I participated in many classes and training sessions to master designing and creating various floral techniques. I also worked directly with customers to meet their specific needs or wants.
• After being promoted to Customer Service, I took on more responsibility with store bookkeeping and store checkout procedures. My interaction with customers became more focused on being a resource person, meeting their needs and on occasion, dealing with unhappy customers.
• As a cashier, I interacted with a diverse group of customers and developed positive bonds with many of the shoppers at the store. I learned to work with various types of currency and maintained accountability for store funds.