Rose Deweese
Foothill Ranch,CA
Summary
Result-oriented and adaptable with strong problem-solving mindset. Possesses foundational knowledge of network infrastructure and server maintenance, with hands-on skills in hardware installation and troubleshooting. Committed to ensuring optimal data center performance and reliability through precision and diligence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Center Technician
Trace3
Irvine, CA
09.2024 - Current
- Managed and documented device locations and cable connections in the data center for improved asset tracking.
- Minimized downtime by coordinating effectively with IT support teams during critical outages.
- Assisted senior engineers in crisis management during major service disruptions.
- Conducted diagnostics on malfunctioning hardware, replacing defective components to maintain system integrity.
IT Technical Support Specialist
AWM
Aliso Viejo, CA
10.2023 - 09.2024
- Resolved internal IT issues through ticketing systems, ensuring minimal operational disruptions.
- Diagnosed and repaired electronic shelving systems, optimizing functionality and performance.
- Contributed to AI system enhancements by providing feedback and training insights.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT10.2025
Skills
- Hardware Troubleshooting
- Data Center Operations
- Service Now
- Network troubleshooting
- IT support
- Asset management
Certification
CompTIA Network+
CompTIA Security+
ISC2 SSCP
Timeline
Data Center Technician
Trace3
09.2024 - Current
IT Technical Support Specialist
AWM
10.2023 - 09.2024
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University