Rose Groshek

• Position animals for diagnostic imaging such as x-rays and scans.
• Assist in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Enhance patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
• Cleaning and disinfecting exam areas, surgical equipment, and kennels to prevent diseases and control odors
• Administer medications to animals in treatment and document changes in condition.
• Providedcustomer support to clients, answering questions and addressing concerns.
• Collect and prepare samples for laboratory analysis

• Assisted in life-saving procedures, effectively collaborating with the veterinary team to provide optimal care for critically ill animals.
• Maintained cleanliness and disinfected exam rooms.
• Improved patient outcomes with timely administration of medications and treatments as directed by veterinarians.
• Facilitated client education on pet health matters such as preventative care, nutrition, and medication administration techniques.
• Assisted veterinarian and technicians with exams, procedures and x-rays.
• Provided quality post-operative care including wound management, pain control measures and regular assessment updates.
• Maintained accurate patient records, documenting treatment plans and medical history
• Ensured the well-being of hospitalized patients through diligent monitoring and reporting of vital signs, behavior changes, or other concerns to veterinarians and assisting other specialty departments as needed

• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
• Facilitated efficient appointment scheduling for a 28-doctor practice by handling phone calls, emails, and walk-in inquiries from clients.
• Administered medications to animals in treatment and documented changes in condition.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Assisted in diagnosing medical conditions by collecting samples and preparing samples for laboratory analysis
• Restrained animals for examination and treatment.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Confirmed appointments for a 14-doctor mixed animal practice, communicated with clients, and updated client records via phone, email, and texting
• Handled cash transactions and maintained sales and payments records accurately.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Prepared patient samples for in-house analysis or to be shipped to a designated outside laboratory

• Processed plasma donors through a standardized medical screening process to assure safety and compliance with OSHA and FDA standards
• Enhanced patient experience by maintaining a professional and compassionate demeanor during intravenous blood collection procedures.
• Increased efficiency in the workplace by effectively scheduling appointments and coordinating with fellow phlebotomists.

• Served high customer volumes during special events, nights, and weekends.
• Demonstrated knowledge of the food and drink menu by recommending popular items and current specials
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.

Prepared drinks and served food to customers, assisted with billiards tournaments and special events, upsold daily specials and beverage promotions, maintained accurate cash drawer, trained new bartenders, and assisted with weekly beverage wholesale orders

Processed transactions on POS system, trained new hires and delegated tasks, maintaining cleanliness of store and stocked merchandise, assisted with daily paperwork, prepared food and maintained a well-stocked hot case for customers