Rose Haddock Judy
Belton,MT
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization and review. Proficient in Word, Excel, Teams and Mail. I have worked in Google applications, Slack, and EHR applications including Epic and Oracle
Overview
10
10
years of professional experience
1
1
Certification
Work History
Call Center Nurse
AssistRx
Overland Park Kansas
06.2025 - 10.2025
- Call center Oct. 2025 nurse for pharmaceuticals role involves helping patients get coverage for medication and finding resources.
Contract Nurse Consultant
Clear Link Partners
09.2025 - Current
- Contract nurse consultant for utilization and care management large insurance provider
- Collaborated with multidisciplinary teams to optimize care delivery and streamline processes.
- Reviewed medical records and summarized care.
- Optimized resource allocation within nursing departments by analyzing staffing patterns and adjusting schedules based on anticipated demands for specific services.
Weekend RN Supervisor
Pleasant Hill Rehab
01.2025 - 05.2025
- Weekend RN supervisor for facility also helping the MDS nurse with assessments through the week and attending utilization meetings for commercial and Medicare residents. I am responsible for the supervision of nurses and CNA’s.
Complex case manager
GEHA
04.2018 - 01.2024
- Complex case manager assisting members managing their chronic illnesses i.e. diabetes, heart failure, COPD and end stage renal disease on dialysis. In this role I follow members from acute illnesses including behavioral health issues and guide them through the system as well as educate the member about the necessary preventative HEDIS screenings. I also make referrals for members to our health coach contractors to assist them in managing their chronic conditions to lead to a healthier life. The nurse case manager is also responsible for triaging member calls. Worked on member appeals for medication and procedures. Utilization of benefits as part of the global member case manager.
Case manager
Twin Health
08.2020 - 05.2021
- This was a start-up company from India that worked with diabetic patients using supplements and coaching with members ranging from phone calls to zoom meetings. This included the Medicaid population in Illinois. This position included weekends and evenings to meet the member where they are and educate them.
Telephonic case manager
Humana At Home
05.2016 - 04.2018
- Work from home telephonic case manager assisting members managing their chronic illnesses i.e. diabetes, heart failure, COPD and end stage renal disease on dialysis as well as cancer patients. In this role I am able to assist members in finding resources for copayments of medications or procedures if they are not able to afford those things. I complete care planning for 190 members as well as health surveys keeping with the model of care. I also act as subject matter expert for our care plans assisting team mates with issues and educating in the care plan process and changes. I am a certified case manager obtaining CCM in Dec. 2016.
Education
Master of Science - Nursing Education
University of Phoenix
Kansas City, MO05.2012
Bachelor of Science - Nursing
University of Phoenix
Kansas City, MO05-2010
Skills
- HIPAA compliance
- Clinical judgment
- Patient confidentiality
- Training and mentoring
- Assessment skills
- Health promotion
- Care planning
- Quality improvement
- Healthcare software expertise
- Strong clinical acumen
- Nursing process
- Patient communication
- Patient instruction
- Resource utilization
- [Software] navigation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Affiliations
Sigma Theta Tau
Certification
Certified Nurse Case Manager CCM
Timeline
Contract Nurse Consultant
Clear Link Partners
09.2025 - Current
Call Center Nurse
AssistRx
06.2025 - 10.2025
Weekend RN Supervisor
Pleasant Hill Rehab
01.2025 - 05.2025
Case manager
Twin Health
08.2020 - 05.2021
Complex case manager
GEHA
04.2018 - 01.2024
Telephonic case manager
Humana At Home
05.2016 - 04.2018
Master of Science - Nursing Education
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix