Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Rose Introna

Little Ferry,NJ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, highly motivated Sales Intern with affinity for working in challenging atmospheres to develop skills and knowledge to grow customer base. Recognized as hard-working and dependable. Fast paste learner and willing to do whatever it takes to get the job done.

Overview

5
5
years of professional experience

Work History

Server

Lucias cafe
Pitman, New Jersey
09.2023 - 04.2024
  • Customer service, restocked all items including cups, food, straws, sodas, etc. Cleaned, opened, closed, register, barista, made coffees and drinks, to go orders, answered phones, etc.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Sales Intern

The Commencement Group
Newark, New Jersey
05.2023 - 07.2023
  • customer service, sold flowers, bears, necklaces and merch. set up tents, traveled to colleges, lifted heavy items, worked inventory, cashier and worked with money.
  • Assisted with the development of marketing materials and sales strategies.
  • Collaborated with other departments to ensure seamless customer experience across all channels.
  • Generated weekly reports on sales activity, market trends, and other relevant information for management review.

Bakery Clerk

Uncle Giuseppe's Marketplace
Ramsey, New Jersey
12.2018 - 04.2020
  • Restocked baked items, boxed and weighed bakery items, customer service, worked sample table, finished off pastries, cleaned, opened, closed, counted bread and inventory.
  • Operated cash register to process customer orders accurately and efficiently.
  • Maintained accurate records of inventory levels throughout the day including tracking sales numbers for each item sold.
  • Decorated cakes according to customer requests while maintaining quality control standards.

Education

Bachelor of Science - Psychology

Rowan University
Glassboro, NJ
05-2025

High School Diploma -

Paramus High School
Paramus, NJ
06-2020

Skills

  • Records administration
  • Lead Generation
  • Process Improvement
  • Data Evaluation
  • Organized
  • Good with technology
  • Great team leader
  • Great compromiser
  • Good with people
  • Good with kids
  • Content Development
  • Sales Strategies
  • Social media networking

Affiliations

  • Sigma Delta Tau sorority organization, built a sisterhood and learned about relationships with others, joined positions like support sister where I took care of all my sisters.

Timeline

Server

Lucias cafe
09.2023 - 04.2024

Sales Intern

The Commencement Group
05.2023 - 07.2023

Bakery Clerk

Uncle Giuseppe's Marketplace
12.2018 - 04.2020

Bachelor of Science - Psychology

Rowan University

High School Diploma -

Paramus High School
Rose Introna