Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rose Lombardi

Columbus

Summary

Dedicated professional with strong customer service skills and a welcoming, approachable presence. Experienced in maintaining accurate records and databases to meet customers needs efficiently. Skilled at problem solving under pressure and collaborating with a team to enhance overall customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Littleton's Market
Upper Arlington, OH
06.2025 - Current
  • Coordinated phone reservations and online bookings to optimize guest seating.
  • Escort customers to their tables while balancing seating evenly among waitstaff.
  • Delivered customer service by addressing inquiries, providing menus, and resolving initial complaints with professionalism.
  • Assisted waitstaff by clearing and resetting tables promptly.
  • Ensured cleanliness and stocked necessary supplies to support efficient service.

Membership Experience Specialist

YMCA of Central Ohio
Hilliard, OH
08.2023 - 01.2025
  • Educated prospective members on YMCA offerings, including membership options, services, and financial assistance.
  • Provided facility tours/descriptions to prospective members in person or over the phone.
  • Cultivated client relationships, fostering trust and encouraging repeat business.
  • Utilized data processing software to streamline data capture and enhance processing accuracy.

Part-Time Nanny

Private Family Care
Columbus, OH
05.2023 - 08.2023
  • Prepared nutritious, age-appropriate snacks and meals to support children's health and development.
  • Engaged in developmentally appropriate games and activities for young children.
  • Oversaw children's activities to enhance social interaction, physical activity, and learning while encouraging peer engagement.
  • Communicated regularly with parents, providing updates on children's behavior, accomplishments, and activities to foster strong relationships.

Education

Bachelor of Arts - Pyschology

Miami University
Oxford, OH
05-2028

High School Diploma -

Bishop Watterson High School
Columbus, OH
05-2024

Skills

  • Reservation management
  • Customer service
  • Menu knowledge
  • Cash handling
  • Multitasking
  • Problem solving under stress
  • Welcoming presence

Languages

American Sign Language
Limited Working

Timeline

Restaurant Hostess

Littleton's Market
06.2025 - Current

Membership Experience Specialist

YMCA of Central Ohio
08.2023 - 01.2025

Part-Time Nanny

Private Family Care
05.2023 - 08.2023

Bachelor of Arts - Pyschology

Miami University

High School Diploma -

Bishop Watterson High School