Rose McCarty
Louisville,AL
Summary
Proactive Assistant Section 8 Coordinator and Housing Specialist III with extensive experience in compliance monitoring and program management. Skilled in legal compliance, eligibility determination, and fostering positive landlord-tenant relationships. Known for developing creative solutions and conducting effective community outreach to enhance program visibility and accessibility.
Overview
16
16
years of professional experience
Work History
Housing Specialist III
Louisville Metro Housing Authority
05.2008 - Current
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
- Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
- Evaluated rental applications thoroughly, verifying income eligibility and background checks for potential tenants.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Calculated tenant rent amounts to prepare leases and contracts.
Assistant Section 8 Coordinator
Louisville Metro Housing Authority
04.2013 - 04.2024
- Monitored lease agreements for compliance with federal housing standards, ensuring safe living conditions for tenants.
- Developed creative solutions to address unique situations within the Section 8 program, improving outcomes for both tenants and landlords.
- Conducted outreach efforts to educate community members about available Section 8 resources, increasing program visibility and accessibility.
- Responded promptly to landlord inquiries regarding rent payments or tenant concerns, facilitating effective communication channels throughout the process.
Education
Bachelor of Science - Sociology
University of Louisville
LouisvilleSkills
- Eligibility Determination
- Compliance Monitoring
- Program Management
- Legal Compliance
Additional Information
Since 2013 handled HCV portability (Port Out) to other housing agencies. This includes completing the 50058 if the receiving PHA absorbs or bills the initial housing agency. Completed annuals and interims receive from the receiving housing agency.
Timeline
Assistant Section 8 Coordinator
Louisville Metro Housing Authority
04.2013 - 04.2024
Housing Specialist III
Louisville Metro Housing Authority
05.2008 - Current
Bachelor of Science - Sociology
University of Louisville
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