Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Rose Morales

San Antonio,TX

Summary

Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Energetic Job Title offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Location rental market for Type properties and impressive financial management skills. Expert user of Software. Positive and diligent Type professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering Number years of Industry experience paired with goal-oriented and performance-minded approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Leasing Agent

DIJ Properties
08.2020 - 09.2022
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Collected rent and tracked resident payments and information in computer system.
  • Responded to requests and scheduled appointments for property showings.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Used Software and Software to help create property brochures for advertising available properties and developments.
  • Greeted clients, showed apartments, and prepared leases.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Invited prospects to fill out application upon completion of property tour.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Recruited new residents through website advertising and marketing.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.

Education

Lees Burg High School
Leesburg, FL
05.2011

Skills

  • Lease Oversight
  • Business Processes and Procedures
  • Local Market Conditions
  • Background Checks

Languages

Spanish
Native or Bilingual

Timeline

Leasing Agent

DIJ Properties
08.2020 - 09.2022

Lees Burg High School
Rose Morales