Adept at clinical leadership and quality improvement, I significantly enhanced patient satisfaction scores at Imperial Group by fostering a collaborative environment and advocating for patient needs. My expertise in clinical assessment, coupled with a strong ability to manage critical situations, underscores my commitment to excellence in nursing and patient care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
RN Supervisor
Imperial Group
11.2018 - Current
Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
Psychiatric Registered Nurse
Incredible Health
01.2022 - 06.2024
Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
NURSE MANAGER
Brandywine Nursing And Rehab
06.2015 - 11.2018
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
RN Supervisor
Naamans Creek
08.2007 - 08.2015
Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
Therapeutic Support Staff Member
Elwyn Institute
03.2003 - 08.2007
Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
Facilitated successful transitions from hospitalization or residential treatment back into the community for smoother reintegration into daily life routines.
Continually pursued professional development opportunities to enhance therapeutic knowledge base and stay abreast of industry best practices.
Education
Master of Science - PSYCHIATRY AND MENTAL HEALTH NURSE PRACTITIONER
Walden University
Minneapolis, MN
06.2021
Master of Science - Nursing
Widener University
Chester, PA
05.2007
Bachelor of Arts - ENGLISH AND LITERARY STUDIES
IMO STATE UNIVERSITY
OWERRI, NIGERIA
06.1998
Skills
Clinical assessment
Nursing Documentation
Clinical Leadership
Quality Improvement
Certification
AANC CERTIFIED PSYCHIATRY AND MENTAL HEALTH NURSE PRACTITIONER.
PMHNP-BOARD CERTIFIED. IN PENNSYLVANIA.
CPR CERTIFIED
Timeline
Psychiatric Registered Nurse
Incredible Health
01.2022 - 06.2024
RN Supervisor
Imperial Group
11.2018 - Current
NURSE MANAGER
Brandywine Nursing And Rehab
06.2015 - 11.2018
RN Supervisor
Naamans Creek
08.2007 - 08.2015
Therapeutic Support Staff Member
Elwyn Institute
03.2003 - 08.2007
AANC CERTIFIED PSYCHIATRY AND MENTAL HEALTH NURSE PRACTITIONER.
PMHNP-BOARD CERTIFIED. IN PENNSYLVANIA.
CPR CERTIFIED
Master of Science - PSYCHIATRY AND MENTAL HEALTH NURSE PRACTITIONER
Walden University
Master of Science - Nursing
Widener University
Bachelor of Arts - ENGLISH AND LITERARY STUDIES
IMO STATE UNIVERSITY
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