Rose Schmalzbach
Elkins Park,PA
Summary
Reliable with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
Work History
Cashier
Zushi
Jenkintown , PA
06.2024 - Current
- Achieved customer satisfaction through proactive engagement, resolving queries related to the store's merchandise.
- Demonstrated excellent communication skills in promoting positive customer experiences and increased brand loyalty.
- Ensured hygienic conditions within checkout area by maintaining clean countertops, registers, windowsills and floors.
- Handled transactions accurately and efficiently using a cash register and POS system for receiving payments via various methods such as cash, check, and credit card.
- Performed routine upkeep activities to promote organized and hygienic workspace.
- Demonstrated ability to effectively utilize suggestive selling techniques to encourage add-on sales.
- Handled all the incoming phone calls and provided prompt and satisfactory resolutions to customer's inquiries.
- Increased client satisfaction metrics by customizing service to suit their needs.
Cashier
SimplyFruits
Jenkintown , PA
02.2023 - 06.2024
- Greeted patrons and responded to their inquiries concerning store commodities and amenities.
- Checked money in cash register at the end of shifts to guarantee balance and accuracy.
- Ensured merchandise was stocked appropriately.
- Adhered to high standards of cleanliness across checkout region through systematic cleaning of all surfaces
- Enhanced customer experience through promoting loyalty schemes for increased revenue potential.
- Efficiently managed transactions using both cash register and POS system for payment processing purposes.
- Delivered training on processing payments, inventory management protocols and customer service skills in order to ensure that all new team members were competent.
Cashier
Chipotle
Abington , PA
08.2021 - 08.2021
- Maintained cleanliness in food prep areas, cooking surfaces, and utensils.
- Managed kitchen inventory by restocking supplies as necessary.
- Maintained freshness and quality of food by constantly monitoring inventory, checking for expiration dates, and implementing effective rotation system.
- Ensured adherence to health and safety protocols, prioritizing the well-being of all individuals.
- Tracked daily debits and credits utilizing a computerized POS system.
- Greeted customers promptly and responded to questions.
- Ensured seamless order management for customers through prompt, accurate and courteous service.
Education
High School Diploma -
Cheltenham High School
Wyncote, PA06-2023
Skills
- Complex Problem-Solving
- Customer Assistance
- Customer Service
- Issue Resolution
- Organizational abilities
- Written and verbal communication
- Active Listening
- Adaptability
- Multitasking
- Problem-Solving
Timeline
Cashier
Zushi
06.2024 - Current
Cashier
SimplyFruits
02.2023 - 06.2024
Cashier
Chipotle
08.2021 - 08.2021
High School Diploma -
Cheltenham High School
Similar Profiles
Kanius Kanius null
Commis Chef at ZushiCommis Chef at Zushi
Sumin KimSumin Kim
Chef De Partie at ZushiChef De Partie at Zushi
Chayanee ChevapongChayanee Chevapong
Server at Kaiten Zushi NomadServer at Kaiten Zushi Nomad