Serves as a knowledgeable resource for potential members seeking information about benefits, fees, policies, and procedures related to joining the organization.
Processes membership applications, ensuring accurate data entry and timely updates in the database.
Upholds company policies regarding payment procedures, refunds, returns, and exchange transactions for consistent service delivery.
Operates cash register for purchase transactions and refunds and performs closeout duties.
Food Court Employee
Costco
07.2023 - 05.2024
Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Collaborated with team members to maintain a clean and organized food court environment for optimal customer experience.
Ensured compliance with food safety guidelines and maintained proper sanitation practices for health department inspections.
Supported fellow team members during rush periods, demonstrating adaptability and strong teamwork skills.
Assisted in training new staff members on company policies, best practices, and general responsibilities within the Food Court setting.
Front End Assistant
Costco
11.2022 - 07.2023
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Handled high-pressure situations with ease, effectively managing long lines during peak hours.
Assisted customers with finding products, providing them with a positive shopping experience.
Helped customers complete purchases, locate items, and join reward programs.
Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
Administrative Assistant
Bay Home and Window
10.2020 - 11.2022
Ordered office supplies to minimize costs and reduce waste
Helped maintain office organization for aesthetic appeal and easy access to supplies
Provided general accounting support for financial leadership as needed
Received and distributed incoming mail and digital correspondence
Supported workflow of daily administrative tasks to achieve targets and deadlines
Office Assistant
Bay Home and Window
08.2019 - 10.2020
Assisted in keeping the office organized
Updated and maintained Costco contracts
Performed general office clerk duties and errands
Ordered bulk paperwork and created 200 contract folders weekly.