Motivated Student Worker currently completing Bachelor of Science degree in Marketing and Business Administration. Eager to expand horizons and make positive impact by taking on hands-on, dynamic position in Business Management.
Hi, I’m
Rose Thor
Inver Grove Heights,MN
Summary
Overview
6
years of professional experience
Work History
Crown College Registrar's OfficeSaint Bonifacius, MN
Student Worker
08.2021 - Current
Job overview
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Answered phone calls and routed callers to appropriate personnel.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Greeted customers and guests warmly and offered immediate assistance.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Completed clerical tasks such as filing, copying and distributing mail.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Collected information for staff and entered into computer system.
- Offered quality clerical support to department personnel.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Achieved management recognition by designing and implementing special project.
- Measured dimensions of finished pieces for conformance to specifications.
Potbelly Sandwich WorkshopEagan, Minnesota
Team Member
01.2021 - 06.2021
Job overview
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Sought out ways to go above and beyond job requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Lifted, stacked and transported boxes using hard cart and forklift.
HomeGoods, TJX CompaniesEagan, MN
Sales Associate
11.2019 - 06.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Chick Fill AEagan, Minnesota
Team Member
02.2019 - 05.2019
Job overview
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Moved and stocked food products weighing up to [Number] pounds.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
Education
North High SchoolNorth Saint Paul, Minnesota
High School Diploma
06.2021
University Overview
Skills
- Clerical Support
- Customer Service
- Event Planning
- Recordkeeping and Confidentiality
- Deadline Adherence
- Admissions Support
- Attention to Detail
- Computer Skills
- Information Verification
- Telephone Etiquette
- Teamwork and Collaboration
- Cash Register Operations
- Friendly and Professional
- Social Media Content Creation
- Printers and Peripherals
- Transcript Requests
- Detailed Meeting Minutes
- Cooking Methods
- Sandwich Artistry
- Cash Control
Timeline
Student Worker
Crown College Registrar's Office
08.2021 - Current
Team Member
Potbelly Sandwich Workshop
01.2021 - 06.2021
Sales Associate
HomeGoods, TJX Companies
11.2019 - 06.2020
Team Member
Chick Fill A
02.2019 - 05.2019
North High School
High School Diploma
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