Roseana Banuelos
Stockton,CA
Summary
Detail-oriented with 9+ years of experience in customer service. Proven skills in customer satisfaction, registration/licensing management, and service optimization for efficiency and compliance.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Motor Vehicle Representative
Department of Motor Vehicles
11.2018 - 07.2026
- Conducting learner permit and CDL tests
- Registering motor vehicles
- Inspecting documents for completeness of information and authenticity
- Explaining Vehicle Code and other laws
- Processing licensing applications
- Providing customer service to the public
- Handling cash and collecting fees
Driver/Store Associate
Pep Boys
11.2014 - 05.2016
- Assist customers at the parts counter, answer the phone and perform basic stockroom and front counter duties when not driving.
- Transport goods using a vehicle under 3 tons, load/unload cargo, and verify bills of lading.
Education
High School Diploma -
One. Lodi
Lodi, CA06-2014
Skills
- Conducting learner permit and CDL tests
- Registering motor vehicles
- Inspecting documents for completeness of information and authenticity
- Explaining Vehicle Code and other laws
- Processing licensing applications
- Providing customer service to the public
- Handling cash and collecting fees
- Delivering goods
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Motor Vehicle Representative
Department of Motor Vehicles
11.2018 - 07.2026
Driver/Store Associate
Pep Boys
11.2014 - 05.2016
High School Diploma -
One. Lodi