Summary
Overview
Work History
Education
Skills
References
Timeline
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RoseAngel Mendez

Yonkers,New York

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Police Administrative Aide

New York City Police Department
12.2021 - Current
  • Carries out routine administrative tasks such as typing and organizing documents promptly, as well as managing phone and email communications, making copies, and managing incoming and outgoing mail
  • Ensures compliance with strict confidentiality protocols to effectively safeguard information and data
  • Documents new hires, transfers, terminations, and job classification changes in Police Officer's records
  • Oversees daily scheduling of 300 officers, ensuring sufficient personnel for court hearings, training, and other events, while giving priority to the department's requirements
  • Ensures that all written information on every document submitted to the office is thorough and precise while validating accuracy
  • Cultivates strong ties with police officers, sergeants, and lieutenants through timely and thorough responses to inquiries, as well as by exceeding expectations when accommodating unconventional requests
  • Excels in a team environment, demonstrating the ability to efficiently work in a fast-paced setting.

Main Cashier

Duane Reade
03.2018 - 08.2021
  • Delivered prompt and polite customer service
  • Handled credit and cash transactions proficiently
  • Facilitated refunds and exchanges
  • Arranged and maintained designated product sections
  • Implemented sales tags and adjusted prices
  • Stayed updated on store policies related to payments, returns, exchanges, and products
  • Received cross-training and offered support to fellow customer service representatives
  • Collaborated as part of a team to fulfill cashier responsibilities, assist customers with products, and ensure cleanliness.

Education

Bachelor of Science - Criminal Justice, Criminology and Dispute Resolution

John Jay College of Criminal Justice (CUNY)
New York, NY
05.2021

Associate of Science - Criminal Justice

Fiorello H. LaGuardia Community College (CUNY)
Long Island City, NY
05.2019

Skills

  • Skilled in using Microsoft Word, PowerPoint, and Outlook Moderately skilled in Excel
  • Capable of handling multiple tasks and working in fast-paced settings
  • Excellent oral, verbal, and written communication abilities
  • Exceptional time management abilities
  • Highly organized and attentive to details
  • Enthusiastic team player
  • Effective problem-solving skills

References

Reference #1 

Guissepe Alvarado,  Administrative Sergeant 2020-Present 

Phone: +1 (347) 780-4665 

Email Address: guissepe.alvarado@nypd.org


Reference #2 

Alysha Guerrero, Walgreens Shift Lead 2017-2021 

Phone: +1 (347) 248-0331 

Email Address: Alysha.guerrero172@gmail.com

Timeline

Police Administrative Aide

New York City Police Department
12.2021 - Current

Main Cashier

Duane Reade
03.2018 - 08.2021

Bachelor of Science - Criminal Justice, Criminology and Dispute Resolution

John Jay College of Criminal Justice (CUNY)

Associate of Science - Criminal Justice

Fiorello H. LaGuardia Community College (CUNY)

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RoseAngel Mendez