Mildred Lebron

• Responsible for training new Police Administrative Aides in policies and procedures

Client Interaction and Support:

• Communicate with families to arrange cremation services, offering emotional support and ensuring they understand all aspects of the process.

• Provide guidance on paperwork, including permits, death certificates, and cremation authorizations.

Scheduling and Coordination:

• Organize cremation appointments, memorial services, and other related events, ensuring all logistics are in place for a smooth process.

• Coordinate transportation of the deceased to the funeral home, ensuring proper care and respect.

Records and Documentation:

• Maintain accurate records of all services, client interactions, and financial transactions.

• Ensure compliance with state and local regulations related to cremation and funerals, including required filings and permits.

Financial Management:

• Handle billing, payments, and insurance claims, ensuring the correct pricing for services rendered.

• Process payments and manage the financial aspects of funeral and cremation services.

• I have taken care of pre-planning the arrangements for both cremation and funeral services to ensure everything is in place.

• Oversaw administrative operations, ensuring efficient workflow and compliance with departmental policies
• Managed scheduling, resource allocation, and reporting for a team of personnel
• Developed and implemented administrative procedures that improved efficiency
• Collaborated with various departments to streamline communication and operational processes
• Conducted performance evaluations and provided mentorship to staff fostering a productive work environment

• Created and allocated front end employee schedules
• Participated in the interviewing process for hiring associates and collaborated with store management on recommendations
• Evaluated staff and performance provided feedback for improvement as needed
• Maintained departmental records generated ad-hoc reports for management upon request
• Consistently received 'exceeds expectations' on performance reviews
• Trained and coached associates on Home Depot policies, procedures, and cashier equipment
• Supervised the activities of associates
• Monitored entrance and exit for security issues, risks, and theft
• Provided customer service through greeting customers, and facilitating sales