RoseAnn Lowe
Woodside
Summary
Registered and Licensed Clinical Social Worker and Director with over 25 years of experience in the school, healthcare and social service industry. Accomplished taking programs from concept to launch and leading teams to achieve goals. Proven expertise in managing projects with cross-organizational teams to improve implementation and delivery of mental health services in underserved populations. Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Overview
27
27
years of professional experience
Work History
Director of Behavioral Health Services
Forestdale, Inc
Forest Hills, NY
07.2019 - Current
- Led clinical operations, ensuring compliance with regulatory standards and best practices
- Provide clinical supervision to social workers and social work interns fostering collaboration and improving service delivery outcomes
- Trained and mentored staff, promoting professional development and enhancing team performance
- Represent the agency in various interagency meetings with ACS
- Liaison between the agency and the hospitals once children are hospitalized
- Provide clinical consultation and emergency interventions as part of an interdisciplinary team
- Chair clinical meetings with the Foster Care Program
- REDI ambassador for the agency
- Collaborated with external stakeholders to establish partnerships and enhance service offerings
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth
- Developed and implemented policies that improved organizational effectiveness and employee engagement
Director of Mental Health Services
Forestdale, Inc
09.2016 - 07.2019
- Identify the opportunities for evidence based or informed interventions
- Implement a plan for integrating evidence-based interventions and practice models into agencies various programs
- Provide clinical supervision to staff/interns as required
- Coordinate and facilitate all aspects of implementation with staff and outside stakeholders
- Provide clinical and task supervision to department staff and interns
- Provide clinical consultation and emergency interventions as part of an interdisciplinary team
- Act as a liaison and team member to monitor progress and compliance in needs and treatment with psychiatrist, psychologist and clinicians for the purpose of ease planning
- Participate in disposition meetings (weekly/biweekly)
- Worked closely with the ACS Mental Health Coordination Unit to ensure proper coordination of services for high risk clients
Program Director
ICL School Based Program at P.S. 13/Achievement First
09.2005 - 09.2016
- Oversee the daily operations of the school based program
- Ensure that all documentation met OMH clinic regulations
- Developed and implemented program evaluation systems to assess program impact.
- Coordinated training sessions for educators to improve instructional strategies and classroom management.
- Established partnerships with community organizations to support student resources and family involvement.
- Oversaw budget allocation and resource management to ensure program sustainability and compliance.
- Facilitated regular meetings with stakeholders to align on goals, address challenges, and celebrate successes.
- Provided ongoing direction and leadership for program operations.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Mental Health Coordinator
ICL/TurnAround for Children at P.S. 325, the Fresh Creek School, Brooklyn, NY
Brooklyn, NY
09.2014 - 05.2016
- Develop and maintain a viable working relationship with school, school staff, parents and Turn-Around staff to ensure timely and successful referrals to community resources
- Engage with parents and guardians in person or via phone to discuss referrals for mental health services or community support services
- Coordinate referrals to outpatient clinics or other outpatient mental health services
- Coordinate with Parent Coordinator to lead workshops for parents targeted to specific needs
- Coordinate with Social Work Consultant at TurnAround for Children to develop and lead workshops for teachers and school staff
- Conduct classroom observations and provide feedback to teachers and Student Support Team
- Participate in monthly Student Support Team Meetings where student referrals are discussed and action plans are developed
- Provide Crisis intervention, management and planning for students as needed
- Submit monthly data sheets to TurnAround for Children regarding the referrals, intakes and continued services for the students
Program Director
ICL School Based Enhancement Program at P.S. 190/I.S. 311
09.2008 - 09.2013
- Oversee the daily operations of the school based program
- Ensure that all paperwork meets OMH clinic regulations
- Submit triennial reports describing the programs functioning to the State Office of Mental Health
- Provide clinical and administrative supervision to the program staff and program interns
- Provide support and behavioral interventions for school staff
Program Supervisor
ICL School Based Satellite Clinic at P.S. 345
09.2008 - 09.2011
- Oversee the daily operations of the school based satellite
- Liaise between the school satellite program and the school
- Ensure that all paperwork meets OMH clinic regulations
- Provide clinical and administrative supervision to staff
- Provide support and behavioral interventions for school staff
Fee For Service Therapist
Guidance Center of Brooklyn Heights
07.2008 - 02.2009
- Conducted comprehensive evaluations to identify client needs and inform treatment strategies
- Provide individual psychotherapy to children and adults
- Developed individualized treatment plans based on client assessments and therapeutic goals.
- Collaborated with multidisciplinary teams to coordinate care and ensure holistic support for clients.
Clinical Coordinator
ICL/P.S. 13 School Based Program
06.2001 - 09.2005
- Provide clinical and administrative supervision for all program staff and social work interns
- Provide direct clinical services including individual and group therapy
- Assist with crisis interventions
Operations Manager
John Casablanca MTM
05.1999 - 04.2001
- Maintained daily operations of the agency
- Scheduled casting and modeling classes
- Maintaining financial records
- Supported the Director and Associate Director with administrative duties
Education
Master of Science - Social Work
New York University School of Social Work
New York, NY05-2001
Skills
- Experience using Electronic Health Records – Accumedic, AdvancedMD
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiar with Telehealth platforms – DoxyMe, Zoom
- Trained in TF-CBT, EMDR
- Verbal and written communication
- Decision-making
- People management
- Strategic planning
- Relationship building
Languages
Spanish (fluent conversational, written)
COMMUNITY ACTIVITIES
- East New York/Brownsville Neighborhood Network, Child Abuse Prevention Sub-Committee, 2001-09, 2008-09, Outreach in the East New York/Brownsville Community, Provide workshops for parents and children in over 10 schools, after school programs and religious settings on child abuse prevention and child safety, Coordinate a yearly Child Abuse Prevention Calendar Contest
- A World of Difference Task Force, Deputy Chair of the Education Committee, 2004, 2010, Organize benefits to raise money for the A World Of Difference summer internship program, Mentor current members of the high school internship program, Participated in the May 2001 Holocaust Remembrance Memorial trip to Poland – studied the holocaust
Timeline
Director of Behavioral Health Services
Forestdale, Inc
07.2019 - Current
Director of Mental Health Services
Forestdale, Inc
09.2016 - 07.2019
Mental Health Coordinator
ICL/TurnAround for Children at P.S. 325, the Fresh Creek School, Brooklyn, NY
09.2014 - 05.2016
Program Director
ICL School Based Enhancement Program at P.S. 190/I.S. 311
09.2008 - 09.2013
Program Supervisor
ICL School Based Satellite Clinic at P.S. 345
09.2008 - 09.2011
Fee For Service Therapist
Guidance Center of Brooklyn Heights
07.2008 - 02.2009
Program Director
ICL School Based Program at P.S. 13/Achievement First
09.2005 - 09.2016
Clinical Coordinator
ICL/P.S. 13 School Based Program
06.2001 - 09.2005
Operations Manager
John Casablanca MTM
05.1999 - 04.2001
Master of Science - Social Work
New York University School of Social Work