Roseanna Gippleh
Springfield,IL
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
CNA
Concordia Village
Springfield, IL
11.2025 - Current
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care activities in electronic health records.
- Provided emotional support and companionship to enhance resident well-being.
- Participated in training sessions to improve caregiving skills and knowledge.
- Answered patient call lights promptly and responded to requests appropriately.
- Transported residents within the facility as needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained a clean and safe environment for residents and staff.
- Supported residents during mealtime and ensured proper nutrition intake.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Sales Associate
Schnucks Montville
Springfield
06.2022 - 11.2025
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained cleanliness and organization of store displays and merchandise.
- Processed transactions efficiently using point-of-sale systems and cash handling techniques.
- Collaborated with team members to restock shelves and manage inventory levels.
- Resolved customer inquiries and complaints with effective communication skills.
- Demonstrated product features to enhance customer engagement and satisfaction.
- Participated in promotional events to increase store visibility and sales opportunities.
- Trained new employees on store policies, procedures, and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Nursing
Lincoln Land Community College
Springfield, IL 06.2025 - 04.2026
Springfield High School
Springfield, ILSkills
- Patient care
- Customer service
- Electronic health records
- Team collaboration
- Data documentation
- Time management
- Conflict resolution
- Training and mentoring
- Lifting and transferring
- Medication administration
- HIPAA compliance
- Emergency response
- Complex Problem-solving
- Multitasking and organization
- Patient transfers
- Maintaining confidentiality
- Flexibility and adaptability
- Toileting assistance
- Problem-solving
- Feeding assistance
- Patient hygiene assistance
- Wound care
- Patient advocacy
- Infection control practices
- Critical thinking
- Clinical documentation
- Health monitoring
- Dressing assistance
- Compassion and empathy
- Medication assistance
- Cultural sensitivity
- Bathing assistance
- Emotional support
- Vital signs monitoring
- Physical stamina
- Basic life support
- Active listening
- End-of-life care
- Compassionate communication
Certification
- CNA certificate at career Springfield in Springfield Illinois, May 2025
Timeline
CNA
Concordia Village
11.2025 - Current
Nursing
Lincoln Land Community College
06.2025 - 04.2026
Sales Associate
Schnucks Montville
06.2022 - 11.2025
Springfield High School