Roseanna Jimenez
Weslaco,TX
Summary
Experienced with technical troubleshooting, ensuring smooth and efficient operations. Utilizes process optimization to enhance productivity and streamline workflows. Knowledge of collaborating with diverse teams to meet project goals and adapt to evolving technical needs.
Professional with strong background in development, ready to contribute to innovative projects. Skilled in troubleshooting, equipment maintenance, and technical support. Known for strong team collaboration, adaptability, and achieving results. Possesses solid understanding of safety protocols, technical documentation, and process optimization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional Development Technician
Driscoll Children’s Hospital
McAllen, TX
05.2025 - Current
- Managed installation of updates and regular maintenance tasks to ensure optimal performance and reliability of technology assets.
- Led the integration of adult learning principles into training programs to enhance effectiveness. Oversaw the maintenance and optimization of instructional records and databases to ensure data accuracy and accessibility.
- Facilitated scheduling and resource allocation to optimize simulation space utilization.
- Implemented inventory management strategies and secured equipment to maintain adherence to health and safety regulations.
- Coordinated discussions with vendors to ensure alignment on simulation technology advancements and requirements.
- Designed and implemented realistic clinical environments for simulation scenarios.
Transplant Coordinator Assistant
Doctor’s Hospital at Renaissance
McAllen, TX
04.2024 - 05.2025
- Managed scheduling of transplant-related procedures and appointments in accordance with established policies.
- Oversaw document scanning, RightFax operations, and electronic information workflows.
- Developed proficiency in diverse administrative and clinical support roles to improve team versatility and service delivery.
- Utilized critical thinking skills to address and resolve scheduling conflicts promptly, ensuring operational continuity.
- Utilized Microsoft Office and Excel to enhance accuracy and efficiency in documentation and reporting.
- Delivered concise and accurate information through written and verbal channels to support patient care and team coordination.
- Coordinated patient evaluations and organ procurement processes to ensure timely transplant readiness.
- Developed and maintained relationships with organ procurement organizations to optimize donor resource utilization.
- Streamlined patient evaluation and organ procurement workflows to enhance readiness for transplant procedures.
Billing & Collections (Cashier/Correspondence & Cash Balancing)
Doctor’s Hospital at Renaissance
McAllen, TX
05.2022 - 04.2024
- Reviewed EOBs, verified total charges, insurance payments, and patient balances.
- Downloaded and posted electronic remits, applying payments and adjustments according to insurance guidelines.
- Reviewed credit balances and processed refunds for overpayments.
- Proficient in Cerner, Paragon 1.5, AX Document, Zoomgate, and EZPay.
- Utilized medical terminology, ICD-9/ICD-10, and CPT codes in billing operations.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted patients with billing inquiries and payment processing to enhance customer service experience.
- Trained new staff on operational procedures and best practices for customer interactions.
Resource/Case Management Department Discharge Tech
Doctor’s Hospital at Renaissance
Edinburg, TX
04.2021 - 05.2022
- Collaborated with case managers and social workers to enhance discharge planning and streamline care transitions.
- Collected patient information and facilitated communication with external vendors.
- Achieved timely processing of referrals by effectively managing authorizations and acceptances, resulting in improved service delivery.
- Collaborated with social workers and case managers in COVID unit, facilitating efficient case management for a high volume of patients.
Interim Administrative Assistant
Doctor’s Hospital at Renaissance
Edinburg, TX
12.2021 - 03.2022
- Utilized Kronos to input PTO, on-call schedules, and correct time sheets.
- Prepared administrative reports, statements, and rosters (LOS, OBS, VA).
- Organized meetings, schedules, and documentation; maintained detailed filing systems.
Education
Bachelor of Applied Technology - Medical & Health Management
South Texas College
McAllen, TX12-2023
Associate of Arts - Social Work
South Texas College
McAllen, TX05-2021
High School Diploma -
Weslaco High School
Weslaco, TX05-2002
Skills
- 23 years of healthcare experience (hospital, skilled nursing, shelter)
- 7 years administrative assistant experience
- Simulation & audiovisual technology
- Inventory & supply management
- Microsoft Office, Excel
- Adult education principles, scheduling experience
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
- Strong interpersonal, communication, and leadership skills
Certification
- BLS Instructor Certified
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Professional Development Technician
Driscoll Children’s Hospital
05.2025 - Current
Transplant Coordinator Assistant
Doctor’s Hospital at Renaissance
04.2024 - 05.2025
Billing & Collections (Cashier/Correspondence & Cash Balancing)
Doctor’s Hospital at Renaissance
05.2022 - 04.2024
Interim Administrative Assistant
Doctor’s Hospital at Renaissance
12.2021 - 03.2022
Resource/Case Management Department Discharge Tech
Doctor’s Hospital at Renaissance
04.2021 - 05.2022
Bachelor of Applied Technology - Medical & Health Management
South Texas College
Associate of Arts - Social Work
South Texas College
High School Diploma -
Weslaco High School