ROSEANNE CAPONERA

Clerk /Bakery Cashier

Saker Shoprite INC

04.2020 - Current

Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Interacted with customers by phone, email or in-person to provide information.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
Maintained safe food handling standards at all times.
Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
Operated commercial mixers, ovens, and bread slicers.
Stocked and faced bakery cases with daily offerings.
Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
Educated customers about quality of baked goods to inspire continued support of brand and company mission.
Discussed cake design options, available flavors and specific event needs.
Marketed bakery products to customers and provided information on ingredients.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments and issue receipts.