Summary
Overview
Work History
Education
Skills
Timeline
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Rosela Antonio

Panorama City,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Lead Pharmacy Technician

CVS Pharmacy
09.2021 - Current
  • Supervised pharmacy technicians and coordinated day-to-day assignments. Coached and trained new hires
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Caregiver

Abba Home Care
09.2020 - 09.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored clients' overall health and well-being and noted significant changes.

Barista Trainer

Starbucks
06.2018 - 06.2020
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Taught proper procedures and strategies for success to new employees.
  • Trained new employees in groups and in one-on-one scenarios.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Controlled line and crowd with quick, efficient service.

Cashier

Jollibee
08.2017 - 04.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor of Arts - Psychology

California State University - Northridge
Northridge, CA
12.2024

Associate of Arts - Psychology

Santa Monica College
Santa Monica, CA
06.2023

High School Diploma -

Van Nuys Senior High School
Van Nuys, CA
06.2019

Skills

  • Administered FLU and COVID-19 vaccines
  • Schedule making
  • HIPAA
  • Manual and Automated Medication Dispensing
  • Staff Development
  • Inventory Control
  • Insurance Verification
  • Problem-Solving Skills

Timeline

Lead Pharmacy Technician

CVS Pharmacy
09.2021 - Current

Caregiver

Abba Home Care
09.2020 - 09.2021

Barista Trainer

Starbucks
06.2018 - 06.2020

Cashier

Jollibee
08.2017 - 04.2018

Bachelor of Arts - Psychology

California State University - Northridge

Associate of Arts - Psychology

Santa Monica College

High School Diploma -

Van Nuys Senior High School

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Rosela Antonio