Roseline Mervius
Orlando,FL
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cocktail Server
Rosen Hotels & Resorts
Orlando, FL
12.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Received payment by cash or credit card and return change when necessary.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Bartender (seasonal)
Oak View Group
Orlando, FL
12.2022 - Current
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
Bartender
Levy Restaurants
Orlando, FL
08.2021 - 03.2023
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Education
Associate of Science -
Valencia College
Orlando, FL08-2027
Skills
- Multitasking and Time management skills
- High-volume dining
- Organization skills
- Wine service
- Customer service skills
- Sales strategy skills
- Complaint Management
- Problem-solving skills
Certification
- ServSafe Certification
Timeline
Cocktail Server
Rosen Hotels & Resorts
12.2023 - Current
Bartender (seasonal)
Oak View Group
12.2022 - Current
Bartender
Levy Restaurants
08.2021 - 03.2023
- ServSafe Certification
Associate of Science -
Valencia College
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