Roseline Pierre-Paul
Pompano Beach,FL
Summary
A highly motivated employee with a desire to take on new challenges. I am worthy of solid ethics, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Secretary/ Records Clerk
Parafinczuk Wolf Law Firm
Boca Raton, FL
05.2023 - Current
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- provided administration support to attorneys
- Drafting, proofreading, filing, and sending legal documents like motions, letters of intent, appeals, petitions, summonses, complaints, and subpoenas
Assistant Store Leader
Wild Fork
Boca Raton, FL
01.2022 - 03.2023
- Responsible for ensuring proper inventory control to maximize product, freshness, and availability, manage deliveries, replenish, low stock items, pick, and pack online orders and delivery, friendly check out experience
- Created weekly schedules for staff that maximize efficiency while minimizing labor cost
- Coached store, associates, using huddles, observation, checklist, and evaluation
- Opened and closed, cash registers, balance, cash, drawers, and made deposits
- Maintain accurate records of daily sales, deposits, and inventory level
Front Desk Receptionist
Infinity Sales Group
Boca Raton, FL
10.2020 - 03.2022
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Received payments and recorded receipts for services
- created invoices for customers based on their orders placed with the company
Lead Customer Service Associate
Wawa gas station
Deerfield Beach, FL
06.2019 - 08.2021
- Provided excellent customer service and maintain positive relationships with customers
- Trained new staff on customer service processes and procedures, resulting in improving efficiency
- Conducted regular reviews of existing processes and procedure. Identify potential areas for improvement.
- Contacted representatives to make arrangements or issue instructions for shipping and delivery of materials
Education
Associate of Arts - Criminal Justice
Palm Beach State College
Lake Worth, FL12-2024
High School Diploma -
Blanche Ely High School
Pompano Beach, FL06-2021
Skills
- Written Communication
- case management
- Excel, abode, outlook, Microsoft Word, FV
- Office Administration
- Case Files Organization
- Document Proofreading
- Phone Etiquette
- Legal Terminology
- Time management
- Critical Thinking
Certification
- Written communication
Timeline
Legal Secretary/ Records Clerk
Parafinczuk Wolf Law Firm
05.2023 - Current
Assistant Store Leader
Wild Fork
01.2022 - 03.2023
Front Desk Receptionist
Infinity Sales Group
10.2020 - 03.2022
Lead Customer Service Associate
Wawa gas station
06.2019 - 08.2021
Associate of Arts - Criminal Justice
Palm Beach State College
High School Diploma -
Blanche Ely High School
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