Tracy Nall
Noble,OK
Summary
Dependable medical team member with 9 years of experience in a variety of medical office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
14
14
years of professional experience
Work History
Legal Secretary/Records Clerk
Cleveland County District Attorney’s Office
Norman, OK
06.2023 - Current
- Managed case files and legal documents for efficient retrieval and organization.
- Prepared legal correspondence, motions, and ensuring adherence to court deadlines.
- Liaised with court officials and external agencies to facilitate communication on cases.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Filed documents with courts on behalf of attorney.
Chiropractic Assistant
Noble Chiropractic
Noble, OK
04.2019 - 06.2023
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Recorded vital signs and medical history.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept facility stocked with necessary supplies, equipment and instruments.
Registration Clerk/Insurance Verification
Physician Surgical Center
Moore, Oklahoma
12.2021 - 07.2022
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Verified and updated demographic and other personal information for patients with respect to personal boundaries when asking for important details.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
Certified Massage Therapist
Beyond Massage
Norman, OK
09.2012 - 03.2020
- Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
- Worked with clients performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
- Scheduling clients, answering phone calls, returning messages,
- Taking payments, handling money
Education
Certification - Medical Billing And Insurance
Moore Norman Technology Center - Norman
Norman, OK11.2018
Massage Therapy
Heritage College - Denver
Denver, CO11.2012
High School Diploma -
El Reno High School
El Reno, OK05.2011
Skills
- Led clerical operations to optimize workflow and efficiency
- Established a reputation for reliability and trustworthiness among colleagues
- Employed analytical techniques to drive effective problem resolution
- Cultivated a strong work ethic, inspiring teamwork and productivity
- Applied comprehensive healthcare knowledge to support patient services
- Oversaw meticulous recordkeeping to ensure compliance and accuracy
- Directed data entry initiatives to enhance operational efficiency
- Facilitated pre-registration documentation processes to improve patient experiences
- Leveraged medical terminology for improved interdisciplinary communication
- Supervised insurance verification processes to ensure accuracy and speed
- Managed demographics information collection for improved patient management
Timeline
Legal Secretary/Records Clerk
Cleveland County District Attorney’s Office
06.2023 - Current
Registration Clerk/Insurance Verification
Physician Surgical Center
12.2021 - 07.2022
Chiropractic Assistant
Noble Chiropractic
04.2019 - 06.2023
Certified Massage Therapist
Beyond Massage
09.2012 - 03.2020
Certification - Medical Billing And Insurance
Moore Norman Technology Center - Norman
Massage Therapy
Heritage College - Denver
High School Diploma -
El Reno High School