Dynamic leader with a proven track record at Designated Defense, enhancing team productivity by over 30% through effective staff management and process optimization. Skilled in conflict resolution and complex problem-solving, I excel in high-stakes environments, ensuring peak operational efficiency and customer satisfaction. Renowned for attention to detail and a goal-oriented approach, I drive success and foster professional growth.
Hi, I’m
Roselyn Bratcher
Las Vegas,NV
Summary
Overview
2
years of professional experience
Work History
Designated Defense
Supervisor
11.2023 - Current
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Trained new team members on site policies and procedures.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
Notary123NV
Notary Public
03.2023 - Current
Job overview
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Checked client identification to maintain compliance with state legal requirements.
- Administered oath to document signers to obtain affirmation of truth.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Examined documents for accuracy, completion and compliance before notarizing.
- Collaborated with attorneys and other professionals to provide comprehensive support during legal transactions.
- Conducted thorough reviews of each document presented, reducing errors and increasing client confidence in the process.
- Looked for signs of fraud or coercion and refused notarization.
- Meticulously maintained notarial journal records to uphold accountability standards required by law enforcement agencies or courts when requested.
- Set up and managed appointments for client notary services.
- Met with clients in [Type] environment to witness signings.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Developed a reputation for exceptional knowledge in handling various types of notarial acts, leading to increased client demand and business growth.
- Offered notarization services during non-traditional hours to meet needs of busy clients.
Education
San Joaquin Valley CollegeVisalia, CA
Associate of Science from Business Administration
04-2020
University Overview
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Complex Problem-solving
- Decision-making
- Staff development
- Staff discipline
- Analytical thinking
- Team building
- Processes and procedures
- Public speaking
- Priority management
- Conflict resolution
- Verbal and written communication
- Coaching and mentoring
- Multitasking Abilities
Timeline
Supervisor
Designated Defense
11.2023 - Current
Notary Public
Notary123NV
03.2023 - Current
San Joaquin Valley College
Associate of Science from Business Administration
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