Rosemarie Clark
Derby,CT
Summary
Dedicated CNA with strong skills in patient care, HIPAA compliance, and compassionate communication. Proven ability to enhance patient outcomes and build trust through attentive support and effective time management.
Empathetic CNA with over 10 years of experience in delivering high-quality patient care. Skilled in monitoring vital signs, implementing individualized care strategies, and fostering emotional support, resulting in improved patient satisfaction and trust.
Compassionate and detail-oriented CNA experienced in assisting with activities of daily living and maintaining safety standards. Known for adept time management and adherence to infection control protocols, committed to enhancing patient well-being.
I am not just a CNA; I am also a cashier/order picker. I am dedicated to everything I do. I have a big heart and love doing any job I am at. Yes, I have a lot of CNA work under my belt, but that's not all I am. I can do whatever I put my mind to. I love working and helping people.
Dedicated to everything I do. I love working and learning new things. When people see so many years of CNA work, they won't hire me for anything else. Please give me a chance, I'm more than just a CNA. Dedicated Cashier experienced in high-end retail operations. Professional and friendly, with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Dynamic individual with hands-on experience as an order fulfillment associate. and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1827
1827
years of professional experience
1
1
Certification
Work History
CNA
Robin Schwab
Wallingford CT
04.2024 - 03.2026
- Facilitated daily living activities for residents, enhancing dignity and fostering independence.
- Designed and implemented individualized care strategies to enhance patient outcomes.
- Ensured cleanliness and safety by rigorously following infection control protocols and safety standards.
- Facilitated emotional support initiatives to enhance patient trust and care experience.
- Enhanced patient satisfaction by promptly addressing concerns and consistently surpassing service delivery expectations.
- Maintained a pristine living environment by executing comprehensive housekeeping duties.
- Ensured patient confidentiality by strictly adhering to HIPAA regulations in all documentation and communication.
- Fostered a supportive atmosphere by initiating conversations and organizing recreational activities aligned with patient interests.
- Facilitated development of efficient care routines to enhance operational workflows.
- Instructed patients on effective self-care techniques to enhance health management.
- Oversaw task completion by effectively managing time and prioritizing responsibilities based on urgency.
- Facilitated emotional support initiatives for patients and families, fostering trust-based relationships.
- Facilitated meal preparation by adhering to dietary restrictions and ensuring compliance with specified guidelines.
- Facilitated completion of daily living activities for patients requiring assistance with self-care.
- Executed linen changes in patient rooms to ensure cleanliness and promote health standards.
- Supported needs of 1+ residents under long-term care.
CNA
Abbott Terrace
Waterbury, CT
10.2022 - 09.2024
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained the cleanliness and organization of resident living spaces to ensure a safe environment.
- Documented patient care activities accurately in the electronic health records system.
- Collaborated with the healthcare team to develop individualized care plans for residents.
- Supported the needs of 15+ residents under long-term care.
CNA
Elim Park Baptist Home
Cheshire, CT
11.2017 - 07.2019
- Assisted residents with daily living activities, promoting dignity and independence.
- Provided emotional support and companionship to enhance resident well-being.
- Educated families on best practices for home care and post-discharge instructions.
- Participated in training sessions to improve caregiving skills and stay current on best practices.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported needs of 15+ residents under long-term care.
Order Picker
Macy's Wearhouse
Cheshire, CT
09.2016 - 03.2017
- Picked and prepared orders for shipment, ensuring accuracy and timeliness.
- Maintained organized storage areas, optimizing space for efficient retrieval of products.
- Collaborated with team members to meet daily productivity goals and improve workflow.
- Implemented safety protocols, reducing workplace incidents and promoting a safe environment.
- Trained new staff on picking processes and equipment operation, enhancing team performance.
- Collaborated with team members to ensure the timely completion of orders during peak demand periods.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Built pallets and positioned orders on the loading dock to safely pile and ship goods.
- Operated electric pallet jacks to efficiently transport goods within the warehouse.
- Accurately picked and packed customer orders, ensuring quality control standards were met.
- Maintained organized inventory storage, optimizing space utilization and accessibility.
- Collaborated with team members to streamline order fulfillment processes.
Order Picker/Cashier
Stop&Shop
Southbury, CT
10.2014 - 04.2016
- Selected and packed customer orders accurately, ensuring timely deliveries.
- Maintained cleanliness and organization of work area to support safety standards.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular inventory checks to prevent stock discrepancies and improve accuracy.
- Implemented improvements in picking procedures, enhancing overall throughput efficiency.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Operated electric pallet jacks to efficiently transport products within warehouse environment.
- Selected and picked orders accurately, ensuring timely fulfillment for customer deliveries.
- Collaborated with team members to maintain organized stock and improve inventory management.
- Inspected incoming shipments for quality and accuracy before processing into inventory.
CNA
Private Duty
Prospect, CT
03.200 - 11.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Supported needs of 1+ residents under long-term care.
CNA
Meridian Manor
Waterbury, CT
10.1997 - 03.2000
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
Cashier/Food Runner
McDonald's
Waterbury,CT
04.1994 - 10.1997
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash registers daily.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new team members on operational procedures and customer service standards.
- Collaborated with team members to improve workflow during peak hours, enhancing service speed.
- Monitored inventory levels of supplies and communicated needs to management for timely restocking.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained cleanliness and organization of dining and service areas.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and gift card transactions accurately.
- Provided training support to new cashiers on procedures and policies.
- Collaborated with team members to ensure smooth service operations.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Monitored inventory levels for stock replenishment during shifts.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Crosby High School
Waterbury ,CT06-1997
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- End-of-life care
- Compassionate communication
- Emotional support
Accomplishments
- Documented and resolved an issue that led to everyone understanding what went wrong.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 5 staff members.
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Timeline
CNA
Robin Schwab
04.2024 - 03.2026
CNA
Abbott Terrace
10.2022 - 09.2024
CNA
Elim Park Baptist Home
11.2017 - 07.2019
Order Picker
Macy's Wearhouse
09.2016 - 03.2017
Order Picker/Cashier
Stop&Shop
10.2014 - 04.2016
CNA
Meridian Manor
10.1997 - 03.2000
Cashier/Food Runner
McDonald's
04.1994 - 10.1997
CNA
Private Duty
03.200 - 11.2010
High School Diploma -
Crosby High School