Rosemarie Delgadillo
Minier,United States
Summary
Hardworking and qualified employee looking for a career opportunity with a growing company. Efficient in achieving company goals through exemplary communication and precision to detail. Dedicated and professional employee with work experience within the medical and education field. A diverse background and set of skills, with a unique ability to excel within the company.
Overview
15
15
years of professional experience
Work History
Safety Representative
Gaggle.net
06.2022 - 05.2024
- Analyzed online activity and digital crimes on school district servers and online environments, identifying dangerous, harmful, or inappropriate material. Provided analysis to clients and law enforcement.
- Recorded and maintained concise notes regarding each incident or customer need using Salesforce CRM.
- Spear-headed team-building initiatives, fostering collaboration and boosting morale to enhance overall cohesion and productivity.
- Promoted team wellness by advocating for and implementing initiatives that addressed team members needs resulting in overall job satisfaction and performance.
- Diligently tracked and analyzed performance data, utilizing it to refine personal strategies and enhance effectiveness with role.
Paraprofessional
Olympia High School
08.2019 - 07.2022
- Assisted in development and creation of Olympia Transition Program working as teacher's assistant.
- Aided students with disabilities from freshman year to 22 years of age with emphasis on functional skills as well as traditional academics.
- Collaborated with teachers to prepare and provide curriculum instruction.
- Implemented evidence-based practices for students with disabilities while supplying accommodations and modifications.
- Trained in PAES Lab and job coaching students in the work program.
- Constant communication with Administration and student resource officer.
Scheduling Coordinator
Hopedale Medical Complex
04.2018 - 08.2019
- Scheduled outpatient testing orders from physicians, correcting outpatient orders when needed.
- Scheduled and coordinate procedure/surgeries for patients, correcting surgery scheduling sheets when needed.
- Constant communication with patients and departments for testing and procedures via phone call or email.
- Contact outside offices for appropriate orders/results for patients to get correct testing.
- Check-in and out patients for outpatient testing.
Patient Intake Coordinator
UnityPoint Health-Pekin Hospital
04.2017 - 03.2018
- Acquired insurance authorizations for procedures and tests ordered by physicians.
- Obtain information by contacting appropriate personnel or patients.
- Scanned incoming documentation.
- Followed up with insurance companies and individuals to resolve discrepancies.
- Maintained 100% compliance with all hospital and government regulations.
- Completed registration quickly and cordially for all new patients.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Consistently ensured proper coding, sequencing of diagnoses and procedures.
Reimbursement Specialist
UnityPoint Health-Pekin Hospital
04.2016 - 04.2017
- Follow up with insurance companies and individuals to resolve provider fee claims and facility claims.
- A/R management: Accounts receivable management including timely submission of insurance claims, coordination of benefits, consistent patient billing and/or rebilling, prompt follow up on unpaid claims, and prompt delivery of additional information to resolve unpaid claims.
- Contacted insurance providers to verify correct insurance information for proper billing codes.
- Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
- Conducted month-end balance sheet reviews and reconciled any variances.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Drafted reports, emails, memorandum, letters and releases.
- Met and exceeded departmental goals on multiple projects.
- Kept department clean, organized and professional.
Medical Office Assistant
Pekin ProHealth-Pekin Hospital
06.2013 - 04.2016
- Accurately recorded and reported test results according to established procedures.
- Recorded known control values from technical instruments to ensure reliability and accuracy in test results reporting.
- Developed and maintained positive customer relationships through effective communication.
- Recorded patients' medical history, vital statistics and test results in medical records.
Patient Service Representative
Pekin ProHealth-Pekin Hospital
08.2009 - 06.2013
- Established and maintained effective communication systems.
- Implemented corrective actions.
- Handled telephone inquiries.
- Managed medical insurance records, patient charts and company files using online tracking system.
- Provided accurate and appropriate information in response to customer inquires.
- Properly directed inbound calls in phone queues to improve call flow.
- Scanned and filed forms, reports, correspondences and receipts.
- Retrieved requested files and delivered to appropriate personnel.
- Reviewed files to check for complete and accurate information.
Education
Heartland Community College
Normal, IL2022
High School Diploma -
Illini Central
Mason City05.2007
Lincoln College
Lincoln, IL2007
Skills
- Quality control procedures
- Skilled in Microsoft Word, PowerPoint and Excel
- Knowledgeable in Google forms, Google docs, and Google slides
- Bank reconciliations
- Financial reporting
- Managing multiple priorities
- Quick problem solver
- Calm and level-headed under duress
- General housekeeping ability
- Able to life 50 lbs
- Equipment calibration
- Eye for detail
Community Service
Involved with community activities with Hopedale Medical Complex
Volunteer Work with San Jose Lions Club, San Jose, Illinois.
Secretary of the San Jose Park Board, San Jose, Illinois
- Type and prepare minutes to distribute
- Submit simple forms to county with necessary
- Maintaining park appearance with other board members
4H - Stanford, Illinois
Helping Hands Food Pantry - Stanford, Illinois
Timeline
Safety Representative
Gaggle.net
06.2022 - 05.2024
Paraprofessional
Olympia High School
08.2019 - 07.2022
Scheduling Coordinator
Hopedale Medical Complex
04.2018 - 08.2019
Patient Intake Coordinator
UnityPoint Health-Pekin Hospital
04.2017 - 03.2018
Reimbursement Specialist
UnityPoint Health-Pekin Hospital
04.2016 - 04.2017
Medical Office Assistant
Pekin ProHealth-Pekin Hospital
06.2013 - 04.2016
Patient Service Representative
Pekin ProHealth-Pekin Hospital
08.2009 - 06.2013
Heartland Community College
High School Diploma -
Illini Central
Lincoln College
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