Rosemarie Eckart
Lorain,Ohio
Summary
Accomplished Phlebotomy Coordinator with a proven track record at University Hospitals Laboratory Services, enhancing patient satisfaction through compassionate care and expert blood draw techniques. Adept at team supervision and problem-solving, significantly improved training processes and performance standards. Skilled in multitasking and adaptability, ensuring high-quality patient care and operational efficiency.
Overview
32
32
years of professional experience
Work History
Phlebotomy Coordinator
University Hospitals Laboratory Services
Cleveland, OH
08.2020 - Current
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Checked team member work on daily basis and coached on ways to improve performance.
- Developed and implemented training processes to achieve high quality of care for patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Supply ordering for phlebotomy locations.
- Scheduling and payroll duties.
Phlebotomist
University Hospitals Laboratory Services
Cleveland, OH
08.1996 - 06.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomist
Elyria Memorial Hospital
Elyria, OH
06.1993 - 08.1996
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Education
Associate of Applied Business - Business Administration
Ohio Business College
Lorain, OH12-1991
Skills
- Phlebotomy team supervision
- Adaptability and flexibility
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Organizational skills
- Decision-making
- Multitasking Abilities
- Time management
- Problem-solving
Timeline
Phlebotomy Coordinator
University Hospitals Laboratory Services
08.2020 - Current
Phlebotomist
University Hospitals Laboratory Services
08.1996 - 06.2020
Phlebotomist
Elyria Memorial Hospital
06.1993 - 08.1996
Associate of Applied Business - Business Administration
Ohio Business College