A courteous character like lots of sales personnel operations, administrative, data entry, sales appointments, and customer service tasks. A diverse skillset that is applicable for many types of jobs in search for the right fit.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Laborer
People Ready
01.2025 - Current
Multiple Companies with Daily Jobs Open via App
Loan Consultant
LoanDepot
09.2019 - 04.2021
Prompt Responses to all Inquiries of Customers
Manual Data Entry on Loan Applications
Customer Service on all Inquiries for Interest Rates & Applicants
Mortgage Applications for Refinance (and/or) Purchase
Loan Product Information & Complex Loan Scenario
Specializing in a Challenging Borrower with Credit Issues
Provide a Written Quote of Total Fees
Detail Oriented
Maintain Accurate Records
Call Center Live Transfer Leads
Handle Customer Issues & Complaints Quickly
Analytical
Problem Solving Skills
Multi-Tasking
Positive Customer Experience often 5 Star Reviews with Referrals & Repeat Business
Maintain Digital Records in Good Detail
Collecting Documents for Underwriting Approval to Funding the Mortgage
Liaison between Customers to Internal Staff
Online Interest Rate Locks & Extension Request
Meet Customer Expectations & Deadlines
Loan Consultant
Carrington Mortgage Services
11.2014 - 08.2019
Customer Service for all Inquiries of Interest Rates & Applicants
Mortgage Applications for Refinance (and/or) Purchase
Data Entry for Applicants
Loan Product Information
Specializing in a Challenging Borrower with Credit Issues
Provide a Written Quote of Total Fees
Good Records of Notations within Conversation Logs
Detail Oriented, Analytical, Multi Tasking
Providing Solutions for Complex Loan Scenarios
Organizational Skills
Call Center Live Transfer Leads
Trouble Shoot Technical Issues with Clients who Apply Online their Customer Portal
Handle Customer Issues & Complaints Quickly
Positive Customer Experience often 5 Star Reviews with Referrals & Repeat Business