Rosemarie Mira de Sandoval
Los Angeles,CA
Summary
Dynamic professional with extensive experience at New York Life Insurance Co, specializing in client education on financial products and delivering tailored presentations. Proficient in Microsoft PowerPoint, recognized for outstanding customer service and effective complaint resolution. Focused on creating customized financial plans that enhance client satisfaction and support achievement of financial objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agent
New York Life Insurance Co
Pasadena, California
05.2025 - Current
- Educated clients on financial products to enhance their understanding.
- Scheduled appointments and managed calendars for client consultations efficiently.
- Provided customer service to clients through phone and email communication.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Prepared and delivered presentations to clients and management.
- Developed personalized plans to meet clients' specific needs and goals.
Cashier and Merchandise Stock
Bargain Enterprise INC.
Los Angeles, CA
01.2023 - 10.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
Education
University - Law
National University of El Salvador
El Salvador 01.2017
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft office
- Presentation skills
- Scheduling appointments
Personal skills
- Honesty
- Creativity
- Presentation
- Public speaking
- Product recommendations
- Team collaboration
- Complaints resolution
Languages
- Spanish, Native
- English, Medium
Websites
Certification
- CA Lic # 4153843 Life, Accident and Health or Sickness
LANGUAGES
Spanish
Professional
Timeline
Agent
New York Life Insurance Co
05.2025 - Current
Cashier and Merchandise Stock
Bargain Enterprise INC.
01.2023 - 10.2024
University - Law
National University of El Salvador