Rosemarie Naranjo
Summary
Results-driven professional with a strong background in asset protection at Walmart, demonstrating integrity and trustworthiness. Proven expertise in inventory control and team training, successfully implementing loss prevention strategies that minimized shrinkage. Adept at fostering collaboration and enhancing operational efficiency through effective communication and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Asset Protection Associate
Walmart
08.2024 - Current
- Monitored surveillance systems to identify potential security threats.
- Assisted in implementing loss prevention strategies and protocols.
- Conducted regular audits of inventory to prevent shrinkage.
- Collaborated with team members to enhance store safety practices.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Oversee incoming and outgoing products
- Unloading and sorting.
- Order fulfillment.
- Customer service.
Truck Service Advisor
Travel Centers of America
01.2024 - Current
- Assisted customers in diagnosing truck service needs, providing accurate information on repairs and maintenance.
- Coordinated with technicians to ensure timely completion of service requests, enhancing operational efficiency.
- Managed service appointments and follow-ups, improving customer satisfaction through effective communication.
- Processed service orders and invoices using dealership management systems, ensuring accuracy in transactions.
- Developed product knowledge to recommend appropriate services and parts to clients, fostering long-term relationships.
- Streamlined appointment scheduling processes, reducing wait times for customers while maintaining high-quality service standards.
- Ensured compliance with all company policies as well as federal regulations regarding vehicle safety standards during service processes.
- Enhanced customer satisfaction by providing timely and accurate information on truck repair services and maintenance schedules.
- Increased repeat business by establishing rapport with clients and addressing their concerns promptly and professionally.
Terminal Operator
NuStar Energy
02.2013 - 09.2023
- Operated terminal equipment to ensure efficient cargo handling and transport.
- Monitored vessel arrivals and departures, coordinating with shipping schedules.
- Conducted routine inspections of loading and unloading processes for safety compliance.
- Collaborated with team members to optimize workflow and minimize delays.
- Inventory Management.
- Equipment Management
- Assisted in training new operators on safety protocols and operational procedures.
- Responded promptly to operational issues, facilitating effective problem resolution.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among colleagues.
- Acted as a liaison between terminal staff, management, and external stakeholders to facilitate effective collaboration and information exchange.
Terminal Operator
TexStar Midstream
04.2012 - 02.2013
- Collaborated with team members to optimize workflow and minimize delays.
- Maintained accurate records of cargo movements and inventory levels.
- Implemented process improvements that enhanced efficiency in terminal operations.
- Demonstrated adaptability by quickly adjusting work schedules and priorities in response to changing operational demands or unforeseen disruptions.
- Climbed and gauged tanks, logging levels into inventory management system to maintain appropriate storage thresholds.
- Followed industry developments to foster continued proficiency in operation of electronic shipping and distribution platforms and maintenance.
- Supported compliance efforts by ensuring all necessary documentation was accurately completed and readily available for inspection purposes.
- Repaired and performed minor maintenance on equipment at terminals.
- Managed inventory effectively through accurate record-keeping and regular audits to minimize discrepancies or delays in cargo movement.
- Entered accurate product inventory information into [Software] computer systems.
Correctional Officer
Texas Department Of Criminal Justice
02.2010 - 11.2010
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of living areas and common spaces for compliance with regulations.
- Collaborated with law enforcement and emergency services during critical incidents and emergencies.
- Implemented de-escalation techniques to manage conflicts among inmates effectively.
Education
NRCMA - Medical Assistant/ EKG Tech/ Phlebotomy
Medvance Institute
Grand Prairie, TX09-2011
No Degree - License Vocational Nurse
Coastal Bend College
Beeville, TX08-1992
Skills
- Detail-oriented
- Team Training
- Inventory control
- Integrity and trustworthiness
Certification
- Forklift Certified
- Walkie Stacker/ Powerlift Equipment Certified.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Asset Protection Associate
Walmart
08.2024 - Current
Truck Service Advisor
Travel Centers of America
01.2024 - Current
Terminal Operator
NuStar Energy
02.2013 - 09.2023
Terminal Operator
TexStar Midstream
04.2012 - 02.2013
Correctional Officer
Texas Department Of Criminal Justice
02.2010 - 11.2010
NRCMA - Medical Assistant/ EKG Tech/ Phlebotomy
Medvance Institute
No Degree - License Vocational Nurse
Coastal Bend College