Rosemarie Reynolds
Summary
Detail-oriented Medical Record Associate with proven expertise in managing electronic health records and ensuring HIPAA compliance. Recognized for enhancing retrieval efficiency and delivering exceptional customer service. Strong multitasking abilities and a commitment to professionalism drive my success in maintaining accurate patient documentation and supporting healthcare operations. Proficient in telephone etiquette
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Record Associate
Aspire Healthcare of Seminole
01.2022 - 10.2024
- Organized and maintained accurate medical records in compliance with HIPAA regulations.
- Processed patient information and updated electronic health record systems efficiently.
- Collaborated with healthcare professionals to ensure timely retrieval of medical documentation.
- Streamlined filing processes, enhancing retrieval times for patient information requests.
- Audited medical records for accuracy, ensuring adherence to organizational standards and policies.
- Supported audits by preparing required documentation and Facilitated smooth communication between departments by diligently transferring pertinent medical information as needed.
- Provided exceptional customer service when responding to requests for copies of medical records from patients or legal representatives.
- Maintained patient confidence by keeping patient records information confidential.
- Conducted regular audits of medical records, ensuring compliance with HIPAA regulations and safeguarding sensitive patient data.
- Supported Front Desk personnel for breaks and worked the evening shift answering phones and communicating all relevant information to the approbate personnel
Deli Clerk
Winn Dixie Supermarket
06.2021 - 12.2021
- Assisted customers with deli product selection and meal preparation recommendations.
- Maintained cleanliness and organization of deli counter, ensuring compliance with health regulations.
- Operated slicers and scales efficiently to prepare meats and cheeses for customer orders.
-
Admission Associate
York Nursing Hone and Rehabilitation Center
01.2020 - 12.2020
- Facilitated patient admissions by gathering necessary documentation and verifying eligibility criteria.
- Maintained accurate records in electronic health systems, ensuring compliance with regulatory standards.
- Monitored daily admission statistics to identify trends and inform operational improvements.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Double-checked paperwork before filing it in appropriate places.
- Scheduled interviews and phone calls for admissions director.
Medical Record Associate
Wesley Enhanced Living Stalely
01.2019 - 12.2019
- Efficiently resolved discrepancies in medical records with attention to detail, ensuring reliable documentation for future reference purposes.
- Reduced record retrieval time by consistently organizing and updating the filing system, improving overall office productivity.
- Improved patient care by maintaining accurate and up-to-date medical records for easy accessibility.
- Managed complex release-of-information requests while maintaining strict adherence to privacy laws and regulations, protecting sensitive patient information at all times.
Education
Associate of Science - Health Information
Community College of Philadelphia
Philadelphia, PA01-1985
Associate of Science - Health Information
Community College of Philadelphia
Philadelphia, PA01-1995
Skills
- Strong attention to detail
- Multitasking proficiency
- Time management capabilities
- Professionalism and ethics
- HIPAA regulations proficiency
- Electronic health records management
- Customer service
- Proficient in telephone etiquette
Certification
- RHIT - Registered Health Information Technician
Languages
English
Full Professional
Timeline
Medical Record Associate
Aspire Healthcare of Seminole
01.2022 - 10.2024
Deli Clerk
Winn Dixie Supermarket
06.2021 - 12.2021
Admission Associate
York Nursing Hone and Rehabilitation Center
01.2020 - 12.2020
Medical Record Associate
Wesley Enhanced Living Stalely
01.2019 - 12.2019
Associate of Science - Health Information
Community College of Philadelphia
Associate of Science - Health Information
Community College of Philadelphia
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